Senior Automotive Parts Specialist & DIY Services

Advance Auto Parts Inc.; Ephrata (Lancaster County); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading auto parts retailer is seeking a Retail Parts Pro in Ephrata, Pennsylvania. The role involves providing exceptional customer service, managing DIY services, and maintaining store operations. Candidates should have extensive knowledge of automotive systems, excellent communication skills, and a valid driver's license. This is a full-time position with opportunities for advanced selling responsibilities in a fast-paced environment.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Operating POS and Parts lookup systems

Expert at testing and diagnostic equipment for DIY services

Advanced solution, project and product quality recommendation ability

Advanced selling skills for DIY

Education

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

A leading auto parts retailer is seeking a Retail Parts Pro in Ephrata, Pennsylvania. The role involves providing exceptional customer service, managing DIY services, and maintaining store operations. Candidates should have extensive knowledge of automotive systems, excellent communication skills, and a valid driver's license. This is a full-time position with opportunities for advanced selling responsibilities in a fast-paced environment.