Senior Auto Parts Sales Specialist

AutoZone, Inc.; Niles (MI); On-site; USD 28,000 - 42,000; Full time

Job summary

AutoZone, Inc. is seeking a Senior Retail Sales Associate to deliver WOW! customer service and help customers find the right automotive parts and solutions.

You'll engage with customers, assist with product selection, and provide expert advice to enhance the shopping experience. In this role you will lead by example, collaborate with managers and teammates, meet sales goals, manage inventory, and ensure safety and orderly store operations while offering basic installation assistance and

Qualifications

• Must have strong customer service skills and communicate clearly with customers.
• Ability to lead and collaborate with team members in a retail environment.
• Proven track record of contributing to sales goals and store performance metrics.
• Experience in restocking, inventory control and loss prevention procedures.
• Comfort with following structured processes and safety policies.
• Knowledge of automotive parts and basic installation assistance.
• Willingness to use diagnostic tools and advise customers on basic solutions.

Responsibilities

• Assist customers in selecting parts and provide expert advice.
• Lead and motivate teammates to maintain a positive, productive store environment.
• Promote products, promotions, and upsell to support sales goals.
• Restock merchandise, organize shelves, and follow cash handling procedures.
• Follow safety policies and use PPE to maintain a secure workspace.
• Stay current on automotive parts, tools, and promotions through store systems.
• Read codes from customer vehicles and suggest practical solutions.

Skills

Customer service

Leadership

Sales goals

Inventory management

Process compliance

Product knowledge

Diagnostics support

Education

High school diploma or GED

Job description

AutoZone, Inc. is seeking a Senior Retail Sales Associate to deliver WOW! customer service and help customers find the right automotive parts and solutions.

You'll engage with customers, assist with product selection, and provide expert advice to enhance the shopping experience. In this role you will lead by example, collaborate with managers and teammates, meet sales goals, manage inventory, and ensure safety and orderly store operations while offering basic installation assistance and