Senior Auto Parts Sales & Service Pro

AutoZone; Dover (DE); On-site; USD 28,000 - 40,000; Full time

Job summary

AutoZone’s Senior Retail Sales Associate role focuses on delivering WOW! customer service by guiding customers to the right automotive parts and installation options. You’ll support a high-energy team, help drive sales, and keep store operations organized and safe.

The position emphasizes strong communication in both English and Spanish, collaboration with managers, and the use of diagnostics tools to assist customers with vehicle needs. A full-time schedule is expected.

Qualifications

• Customer-focused role requiring clear, professional communication.
• Ability to lead and collaborate with teammates and managers.
• Smarts for selling, upselling, and hitting store metrics.
• Maintain inventory, cash handling, and loss prevention procedures.
• Follow safety policies and use PPE to keep the store safe.

Responsibilities

• Assist customers with product selection and guidance on installations.
• Collaborate with managers to maintain a motivated store environment.
• Help achieve sales goals and monitor store performance metrics.
• Restock merchandise, organize shelves, and follow cash handling procedures.

Skills

Customer service

Leadership

Sales aptitude

Communication

Safety compliance

Education

High school diploma or GED

Tools

AutoZone POS system

Diagnostics tools

Job description

AutoZone’s Senior Retail Sales Associate role focuses on delivering WOW! customer service by guiding customers to the right automotive parts and installation options. You’ll support a high-energy team, help drive sales, and keep store operations organized and safe.

The position emphasizes strong communication in both English and Spanish, collaboration with managers, and the use of diagnostics tools to assist customers with vehicle needs. A full-time schedule is expected.