Senior Auto Parts Sales & Service Lead

AutoZone, Inc.; Upper Chichester Township (Delaware County); On-site; USD 19,000 - 28,000; Full time

Job summary

AutoZone, Inc. is hiring a Senior Retail Sales Associate to deliver WOW! customer service and support customers with automotive parts and solutions.

You will help customers select the right parts, install common items, and contribute to a friendly, knowledgeable store environment. Join a team focused on growth, teamwork, and a strong sales mindset. This full-time role offers opportunities to develop skills in product knowledge and customer relations while maintaining store operations and safety

Qualifications

• Minimum age 18 to apply.
• Basic automotive parts knowledge required.
• Must be able to lift, load and deliver merchandise.
• Full-time schedule including mornings, nights, weekends, and overtime as needed.
• Bilingual Spanish/English communication preferred.
• ASE Certification is a plus.

Responsibilities

• Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Leadership & Teamwork - Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.
• Sales & Metrics Mindedness - Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
• Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.
• Process Orientation & Safety Compliance - Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment.
• Product Knowledge & Installation Services - Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with wiper blade, battery, and light bulb installations.
• Diagnostics Support - Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Skills

Spanish (Bilingual)

Exceptional Communication

Automotive Knowledge

Education

High school diploma or GED

Job description

AutoZone, Inc. is hiring a Senior Retail Sales Associate to deliver WOW! customer service and support customers with automotive parts and solutions.

You will help customers select the right parts, install common items, and contribute to a friendly, knowledgeable store environment. Join a team focused on growth, teamwork, and a strong sales mindset. This full-time role offers opportunities to develop skills in product knowledge and customer relations while maintaining store operations and safety