Senior Auto Parts Sales & Service Lead

AutoZone, Inc.; South Bend (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

AutoZone is seeking a Senior Retail Sales Associate to deliver WOW! customer service by helping customers find right parts and solutions for automotive needs. You’ll engage with customers, share expert advice, and support daily store operations in a team-driven environment.

You’ll collaborate with managers to meet sales targets, assist with product knowledge, and participate in inventory control and safety procedures. A high school diploma or GED is required, and ASE certification is a plus.

Qualifications

• High school diploma or GED required.
• Bilingual English/Spanish preferred for customer interactions.
• Automotive knowledge or experience in automotive retail is advantageous.
• ASE Certification desirable for applicants.

Responsibilities

• Assist customers with parts and solutions, providing clear, professional communication.
• Collaborate with managers and teammates to maintain a motivated, productive store environment.
• Suggest products, services, and promotions to hit sales goals and improve store performance metrics.
• Restock merchandise, organize inventory, and follow cash handling and loss prevention procedures.
• Follow structured processes and safety policies; use PPE as required.
• Stay current on automotive parts, tools, and promotions; assist with installations and basic diagnostics.

Skills

Customer service

Communication

Team leadership

Sales

Inventory control

Safety compliance

Product knowledge

Diagnostics support

Education

HS diploma or GED

Tools

Diagnostic tools

Job description

AutoZone is seeking a Senior Retail Sales Associate to deliver WOW! customer service by helping customers find right parts and solutions for automotive needs. You’ll engage with customers, share expert advice, and support daily store operations in a team-driven environment.

You’ll collaborate with managers to meet sales targets, assist with product knowledge, and participate in inventory control and safety procedures. A high school diploma or GED is required, and ASE certification is a plus.