Senior Auto Parts Sales Leader - WOW Customer Service

AutoZone, Inc.; Montgomery (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

AutoZone, Inc. is seeking a Senior Retail Sales Associate in Montgomery, AL to deliver WOW! customer service and expert automotive guidance. You will assist customers with product selection, installations, and diagnostics, while maintaining store operations and promoting sales growth.

The role emphasizes teamwork, product knowledge, and adherence to safety policies in a fast-paced retail environment. ASE certification is preferred and bilingual communication is valued.

Qualifications

• Minimum high school diploma or GED required.
• Strong communication skills in English and Spanish.
• Basic automotive parts knowledge is required.
• Experience in automotive retail is preferred.

Responsibilities

• Engage with customers and provide trustworthy automotive advice to ensure positive interactions.
• Collaborate with managers and teammates to maintain a motivated, productive store environment.
• Recommend products, services, and promotions to enhance the customer experience and meet sales goals.
• Restock merchandise, maintain organization, and follow proper cash handling and loss prevention procedures.
• Follow safety policies and wear PPE to maintain a secure work environment.
• Assist customers with installation of wipers, batteries, and bulbs and provide diagnostics support when needed.

Skills

Bilingual English/Spanish

Customer service

Automotive knowledge

Communication

Education

High school diploma or GED

Tools

ASE Certification

Job description

AutoZone, Inc. is seeking a Senior Retail Sales Associate in Montgomery, AL to deliver WOW! customer service and expert automotive guidance. You will assist customers with product selection, installations, and diagnostics, while maintaining store operations and promoting sales growth.

The role emphasizes teamwork, product knowledge, and adherence to safety policies in a fast-paced retail environment. ASE certification is preferred and bilingual communication is valued.