Senior Auto Parts Sales & Customer Experience Specialist

AutoZone, Inc.; Maryland; On-site; USD 21,000 - 23,000; Full time

Job summary

AutoZone, Inc. is seeking a Senior Retail Sales Associate to deliver WOW! customer service. You will help customers find the right parts, provide expert advice on installations, and support store operations.

This role emphasizes teamwork, leadership, and driving sales while maintaining safety, inventory, and strong product knowledge across automotive parts.

A high school diploma or GED is required; ASE certification is a plus; bilingual English/Spanish preferred.

Qualifications

• Age 18+ to apply.
• Basic automotive knowledge required.
• Ability to lift and deliver merchandise.
• Full-time schedule including mornings, nights, weekends, and overtime.
• High school diploma or GED.
• Bilingual English/Spanish communication preferred.

Responsibilities

• Assist customers with automotive parts selections and provide helpful advice.
• Collaborate with managers and teammates to maintain a positive store environment.
• Recommend products and promotions to support sales and store metrics.
• Restock merchandise and maintain organized stockroom.
• Follow safety policies and handle cash procedures as needed.
• Stay up-to-date on product knowledge and installations.
• Utilize diagnostic tools to assist customers with vehicle issues.

Skills

Exceptional Communication

Automotive Knowledge

Physical Fitness

Education

High school diploma or GED

Tools

ASE Certification

Job description

AutoZone, Inc. is seeking a Senior Retail Sales Associate to deliver WOW! customer service. You will help customers find the right parts, provide expert advice on installations, and support store operations.

This role emphasizes teamwork, leadership, and driving sales while maintaining safety, inventory, and strong product knowledge across automotive parts.

A high school diploma or GED is required; ASE certification is a plus; bilingual English/Spanish preferred.