Senior Auto, General & Liability Claims Specialist

Chubb External; Overland Park (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

ESIS is seeking an experienced Auto, General & Liability (AGL) Claim Specialist for the Overland Park, KS office. The role handles and maintains AGL claims and file reviews under supervision, contributing to timely and equitable settlements.

Under the direction of the Claims Team Leader, you will investigate claims promptly, assess liability, and manage reserves while coordinating with internal teams to ensure best practices and customer service.

Qualifications

• Experienced in auto, general and liability (AGL) claims handling.
• Ability to investigate, evaluate and settle claims.
• Strong communication and interviewing skills.

Responsibilities

• Receive assignments and review claim and policy information to support investigation and determine policy obligations.
• Interview insureds, claimants, witnesses, physicians, attorneys, police officers, and others to obtain necessary information.
• Inspect and appraise damage for property losses when needed, or arrange for appraisal.
• Evaluate facts to determine liability and the company’s obligations under the policy.
• Prepare investigation reports, settlements, denials, and loss evaluations.
• Set reserves within authority limits and discuss changes with the Team Leader.
• Monitor progress of claims and advise on remedial actions.
• Assist in developing methods to improve claims handling.
• Direct defense counsel for litigated files to achieve the best outcomes.
• Obtain releases, proofs of loss, and issue payments as appropriate.

Job description

ESIS is seeking an experienced Auto, General & Liability (AGL) Claim Specialist for the Overland Park, KS office. The role handles and maintains AGL claims and file reviews under supervision, contributing to timely and equitable settlements.

Under the direction of the Claims Team Leader, you will investigate claims promptly, assess liability, and manage reserves while coordinating with internal teams to ensure best practices and customer service.