Senior Auditor- Bank and Support Functions (Hybrid)

Capital One; Richmond (VA); Hybrid; USD 88,000 - 100,000; Full time

Job summary

Capital One is seeking a Senior Staff Auditor for the Retail Bank Audit team in Richmond, VA. You will execute internal audits across digital banking, branch operations, contact center, and small business banking, contributing to annual audit plan development while upholding ethics and standards.

You’ll leverage data analytics and AI tools to enhance audit effectiveness, build client relationships, and communicate results to management.

Qualifications

• Bachelor’s degree or military experience.
• At least 2 years of experience in auditing, accounting, or a combination.
• Experience with governance, risk and internal controls.
• Experience using data analytics in audits.
• Familiarity with AI tools in audit work is preferred.

Responsibilities

• Assess risk of business activities, potential exposures, and materiality of loss; design and perform audit procedures to verify effectiveness.
• Design and execute internal control testing for moderately complex operations. Perform and often plan moderate difficulty audit tasks, demonstrating appropriate expertise.
• Utilize data and analytical tools during all phases of audit delivery.
• Establish and maintain strong client relations during engagements.
• Begin communicating audit results to management through written reports and oral presentations.

Skills

Governance & risk insights

Data analytics

Team coaching

Relationship building

Adaptability & curiosity

Education

Bachelor’s Degree or military experience

Tools

CIA

CPA

CRCM

CISA

CBA

Job description

The Internal Audit function within Capital One is a dedicated group of audit professionals focused on delivering top quality assurance services to the organization’s Audit Committee. The Audit department is considered one of the leading internal audit functions within the financial services industry and is highly regarded within Capital One. Audit professionals are experienced, well-trained and credentialed, and operate within a highly collaborative team environment to deliver value added opinions and recommendations.
The Retail Bank Audit team seeks a highly motivated and self-driven Senior Auditor to join the team. The Senior Auditor will execute professional internal auditing responsibilities across the Retail Bank line of business and associated functional areas, encompassing digital banking, branch/cafe experience, bank operations (including cash management, ATM, tax reporting, estate, and escheatment), contact center, and small business banking (including strategy and deposits, sales and servicing, and lending). This audit work involves conducting operational, financial, and compliance audit projects and contributing to the annual audit plan development. The Senior Auditor will be responsible for maintaining all organizational and professional ethical standards.

Here's what we’re looking for in an ideal teammate:

• You provide assurance on governance, risk management, and internal controls with insight and objectivity.
• You are adaptable, intellectually curious, and challenge assumptions.
• You build influential, trusting relationships based on shared risk objectives to deliver impact and elevate Audit's value.
• You value data, innovation, and technical knowledge, leveraging analytics to improve your audit capabilities and are comfortable with technology.
• You are a coach who invests in team development.
• You foster a positive environment that attracts and retains top talent.

Responsibilities:

• Assess risk of business activities, potential exposures, and materiality of loss; design and perform audit procedures to verify effectiveness.
• Design and execute internal control testing for moderately complex operations. Perform and often plan moderate difficulty audit tasks, demonstrating appropriate expertise.
• Utilize data and analytical tools during all phases of audit delivery.
• Establish and maintain strong client relations during engagements.
• Begin communicating audit results to management through written reports and oral presentations.

Basic Qualifications:

• Bachelor’s Degree or military experience
• At least 2 years of experience in auditing, accounting, or a combination

Preferred Qualifications:

• Certified Internal Auditor (CIA) or Certified Public Accountant (CPA) or Certified Regulatory Compliance Manager (CRCM) or Certified Information Systems Auditor (CISA) or Certified Bank Auditor (CBA)
• 2+ years of experience in banking or 2+ years of experience in financial services industry
• 2+ years of experience auditing in the areas of retail banking, consumer lending (i.e., card, auto, student, etc.), payments (i.e., wires, ACH, check, etc.), small business banking, vendor management, or any combination.
• 2+ years of experience performing data analysis / data analytics techniques in support of internal auditing
• Experience using and auditing AI-driven tools and processes, evaluating model outputs, or using AI tools in audit work and risk assessments

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. Associates typically spend 3 days per week in-person at one of our offices listed on this job posting.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Charlotte, NC: $87,700 - $100,100 for Senior Staff Auditor
McLean, VA: $96,500 - $110,100 for Senior Staff Auditor
Plano, TX: $87,700 - $100,100 for Senior Staff Auditor
Richmond, VA: $87,700 - $100,100 for Senior Staff Auditor
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).