Senior Atlassian Engineer/Atlassian Help Desk Lead

Everforth, Inc.; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Everforth ECS is seeking a Senior Atlassian Engineer/Atlassian Help Desk Lead to support a federal customer. The role is remote, requiring US citizenship and ability to obtain Public Trust clearance, focusing on analyzing requirements, designing solutions, and implementing enhancements across Jira and Confluence.

You will administer Jira and Confluence, configure workflows and dashboards, and lead migrations from Atlassian Datacenter to the Atlassian Government Cloud, guiding a team of migration

Qualifications

• 7+ years of experience administering Jira and Confluence for software development and/or operations teams
• Working knowledge of Agile methodologies such as Scrum or Kanban and how they are implemented within Jira
• Experience developing dashboards and advanced filters to provide performance metrics andOperational insights for leadership
• Familiarity with forms and reporting design, data modeling, and scalable configuration solutions for large organizations
• Prior experience supporting customers in a federal consulting or government contracting environment
• Experience with Atlassian Datacenter migration to SaaS (Atlassian Government Cloud)
• US Citizen with ability to obtain Public Trust clearance
• A bachelor’s degree in related field or 7 years of relevant experience

Responsibilities

• Analyze requirements, design solutions, and implement enhancements across the Atlassian tool suite to improve collaboration and workflows
• Serve as an administrator for Jira and Confluence environments—configuring, maintaining, and optimizing the platforms to meet evolving project needs
• Translate business requirements into technical configurations, document system processes, and deliver user training
• Lead migration activities for Atlassian Datacenter to Atlassian Government Cloud and coordinate migration developers/engineers
• Work directly with customers and stakeholders to ensure adoption and effectiveness

Skills

Jira administration

Confluence administration

Agile methodologies

Dashboards & metrics

Stakeholder communication

Tools

Atlassian Datacenter

Jira Cloud/SaaS

Job description

Senior Atlassian Engineer/Atlassian Help Desk Lead

#4991

Multiple Locations

Job Description

Everforth ECS is seeking aSenior Atlassian Engineer/Atlassian Help desk leadto workremote.

We are seeking a creative, meticulous, and tenacious Atlassian Engneer to join our team supporting a federal customer. In this role, you will work directly with customers and stakeholders to analyze requirements, design solutions, and implement enhancements across the Atlassian tool suite to improve collaboration, streamline workflows, and support mission delivery. You will serve as an administrator for Jira and Confluence environments—configuring, maintaining, and optimizing the platforms to meet evolving project and organizational needs. The Atlassian Engineer will also help translate business requirements into technical configurations, document system processes, and deliver user training to ensure adoption and effectiveness. This position offers the opportunity to apply both technical expertise and business analysis skills to deliver impactful, scalable solutions that enable teams to operate efficiently in a dynamic federal environment. This opportunity will be assisting Atlassian Datacenter migration to Atlassian Government Cloud (SaaS). This opportunity is to lead a few migration developers/engineers.

• US Citizen withabilityto obtain Public Trust clearance.
• A bachelor’s degree in related field or 7 years of relevant experience.
• 7+ years of experience administering Jira and Confluence for software development and/or operations teams
• Working knowledge of Agile methodologies such as Scrum or Kanban and how they are implemented within Jira
• Experience developing dashboards and advanced filters to provide performance metrics and operational insights for leadership
• Familiarity with forms and reporting design, data modeling, and scalable configuration solutions for large organizations
• Prior experience supporting customers in a federal consulting or government contracting environment
• Experience with Atlassian Datacenter migration to SaaS (Atlassian Government Cloud) environment

Desired Skills

• Atlassian certifications such as Atlassian Certified Jira Administrator or Atlassian Certified Confluence Administrator
• Demonstrated experience to lead the team of Atlassian engineers
• Demonstrated experience leveraging the Atlassian Tool Suite to design, prototype, and implement solutions that improve team productivity
• Proficiency in Jira and Confluence configuration and support, including management of plug-ins, extensions, and integrations
• Strong ability to create and manage complex Jira workflows, custom fields, screens, permission schemes, and notification schemes
• Experience managing Confluence spaces, including page design, templates, and integration with Jira
• Proven ability to gather and analyze business requirements, optimize workflows, and align tool configurations with business processes
• Experience performing general administrative duties in Jira and Confluence, including user management, permissions, and access control to ensure compliance
• Strong written and verbal communication skills, with the ability to document configurations and develop user training materials

ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

Everforth ECS is the federal segment of Everforth , a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies.
Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.
We value:

• Attracting and developing top talent and high-performing teams
• Fostering a culture that is engaging, accountable, and mission-driven

Meet the challenge. Make a difference with Everforth ECS!

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ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

Everforth ECS is the federal segment of Everforth , a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies.

Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.

Meet the challenge. Make a difference with Everforth ECS!

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