Senior Asterisk Engineer - Level 3 Support

Netlink Voice LLC; Flowood (MS); On-site; USD 80,000 - 100,000; Full time

Job summary

Netlink Voice LLC in Flowood, MS, is seeking an experienced Level 3 Support Engineer specializing in Asterisk. The role involves diagnosing and resolving complex Asterisk issues and supporting customers and internal teams.

You will work closely with telephony systems, contribute to custom solutions, and advance your technical expertise within a collaborative environment. This includes opportunities to grow into adjacent technologies and solutions.

Qualifications

• 3+ years of hands-on experience with Asterisk configuration file management.
• Deep Asterisk expertise including dialplan programming and application development.
• Advanced knowledge of SIP protocol internals and NAT handling.

Responsibilities

• Diagnose and resolve complex Asterisk configuration and dialplan issues.
• Provide advanced technical guidance on custom Asterisk implementations.
• Mentor junior team members on Asterisk internals and VoIP protocol implementation.

Skills

Asterisk configuration management

Dialplan development

Advanced VoIP knowledge

Linux system administration

Customer communication skills

Tools

SIP

RTP

Python

Perl

PHP

Job description

Netlink Voice LLC in Flowood, MS, is seeking an experienced Level 3 Support Engineer specializing in Asterisk. The role involves diagnosing and resolving complex Asterisk issues and supporting customers and internal teams.

You will work closely with telephony systems, contribute to custom solutions, and advance your technical expertise within a collaborative environment. This includes opportunities to grow into adjacent technologies and solutions.