Senior Associate, Warehouse Operations - 3rd Shift

Cardinal Health, Inc.; Morrison Heights (NY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Health savings account

401k savings plan

myFlexPay access

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health, Inc. is seeking a Senior Associate, Warehouse Operations to ensure inventory integrity and accurate processing of goods in our distribution environment. You will manage holds, profiling, and returns while executing SOPs and addressing routine and complex discrepancies.

You will drive efficient picking and replenishment, coordinate purchasing and vendor communication, and monitor quality and productivity metrics to support reliable customer fulfillment.

Qualifications

• 2-4 years of experience preferred.
• High School Diploma or GED preferred.

Responsibilities

• Maintains inventory accuracy by managing product holds, movements and returns.
• Drives efficient picking and replenishment with proper slotting and PO coordination.
• Monitors quality and productivity metrics and communicates with internal teams.
• Investigates outbound/inbound discrepancies and updates SOPs as needed.
• Coordinates with external suppliers to resolve inbound discrepancies.
• Resolves discrepancies to meet customer commitments within schedule.
• May place POs and track deliveries to prevent service disruptions.
• Identifies opportunities to improve operations and support audits.

Skills

Inventory control

Warehouse picking

SOP adherence

Vendor communication

Education

High School Diploma or GED

Tools

WMS

Job description

Shift: Monday - Friday, 7pm - 3:30am (or task completed)

Pay rate: $22.00 per hour - $30.00 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

What Warehouse Operations contributes to Cardinal Health

Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Job Summary

The Senior Associate, Warehouse Operations applies broad knowledge to ensure the integrity, quality, and accuracy of the facility’s inventory, which can including but is not limited to: controlling inventory adjustments and holds, profiling/sorting incoming product, resolving inbound and outbound discrepancies, purchasing supplies, ensuring timely delivery and processing physical returns. The Senior Associate executes the facility’s standard operating procedures (SOPs) and responds effectively to routine and complex inventory/purchasing control issues.

Responsibilities

• Maintains inventory accuracy by managing product holds, product movements, physical returns, purchasing of products and automated tracking of inventory.

• Drives efficient picking and replenishment by profiling products to determine the best slotting, based on weights and measures, palette dimensions, frequency of product movement, expiration date, hazardous classifications and other characteristics. Could also drive efficient purchase orders, ensuring a timely manner of delivery to Cardinal Health 3PL’s.

• Continually monitors quality and productivity metrics including damaged product, adjustments, shortages, and cycle counts, among others. Regularly communicates with Supervisor and other internal departments on inventory accuracy and quality metrics related to given products or customers. Could also communicate with outside vendors to secure supplies for operational needs.

• Investigates outbound discrepancies by checking for differences between physical counts and WMS records. Identifies and reports variances to Customer Care team and ensures that customers are shipped variances promptly, and documents all variances and issues in line with SOPs.

• Should resolve inbound discrepancies by initiating communication with external suppliers and coordinating with Quality Assurance teams. Makes necessary adjustments in WMS and determines implications for customer order fulfillment.

• May determines proper resolution of discrepancies and other operational errors to ensure that customer commitments can be fulfilled in scheduled timeframe. Promptly communicates the root cause and resolution to the Supervisor, Manager, and other internal stakeholders as necessary to minimize future errors.

• Could place Purchasing Orders (PO’s) for customers and tracks to ensure on time deliveries to prevent service disruptions.

• Proactively identifies opportunities to improve operations and mitigate risks in inventory control and broader operations. Provides input into operational excellence initiatives through Supervisor and Manager.

• Serves as a resource to other team members, instructs Associates on complex picking, put-away, and replenishment tasks to maximize inventory accuracy, is flexible to support daily operational needs. May assist in occasional warehouse audits by providing reporting and answering questions related to inventory control procedures, as necessary.

Qualifications

• 2-4 years of experience preferred

• High School Diploma or GED preferred

What is expected of you and others at this level

• Applies knowledge and company policies to complete a variety of tasks

• Demonstrates a working knowledge of jobs outside area of responsibility

• Maintains appropriate licenses, training and certifications

• Works on assignments that are moderately difficult requiring judgment in resolving issues

• May assist in recommendation of processes on new assignments

• Adheres to all quality guidelines

• Works with limited supervision

• Work occasionally involves review of output by work lead or supervisor

• May provide general guidance or technical assistance to less experienced team members

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.