Warehouse Operations - Sr. Associate

Cardinal Health, Inc.; Morrison Heights (NY); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health, Inc. is seeking a Senior Associate in Warehouse Operations in New York.

You will apply broad knowledge to ensure inventory integrity, resolve discrepancies, and execute SOPs while supporting continuous improvement in efficiency and service. You will manage routes, delivery groups, and ValueLink account administration, collaborating with Customer Experience to meet customer expectations and maintain operational excellence.

Qualifications

• 2-4 years of experience in warehouse operations or related field.
• High School diploma, GED or equivalent, or equivalent work experience, preferred.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Working knowledge of warehouse management systems and transportation-related applications preferred.
• Proficiency in Microsoft Office applications preferred.

Responsibilities

• Establish and maintain ValueLink (VL) routes to support customer delivery requirements and operational efficiency.
• Configure and manage ship via and route group assignments to ensure accurate order processing and transportation execution.
• Maintain Customer Customized Delivery Groups (CCDGs) and ensure alignment with customer service expectations.
• Serve as the primary point of contact for ValueLink account administration and issue resolution.
• Partner closely with Customer Experience teams to address customer requests, improve service levels, and resolve operational challenges.
• Monitor order flow and system activity to ensure accurate routing, shipping, and delivery execution.
• Research and resolve order, routing, and customer account discrepancies.
• Support continuous improvement initiatives focused on efficiency, service, and quality.
• Cross-train and provide backup support for Pick Planning functions as needed.
• Provide guidance and operational support to less experienced team members.

Skills

Attention to detail

Multitasking

Knowledge of WMS

MS Office

Education

High School diploma or GED

Tools

ValueLink

CCDGs

Job description

Shift: Monday-Friday 8:30am - 5:00pm or until work is completed

Anticipated hourly range:$22 - $30 per hour (includes shift differential)

Bonus eligible:No

Benefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:08/24/2026

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

What Warehouse Operations contributes to Cardinal Health

Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Job Summary

The Senior Associate, Warehouse Operations applies broad knowledge to ensure the integrity, quality, and accuracy of the facility’s inventory, which can including but is not limited to: controlling inventory adjustments and holds, profiling/sorting incoming product, resolving inbound and outbound discrepancies, purchasing supplies, ensuring timely delivery and processing physical returns. The Senior Associate executes the facility’s standard operating procedures (SOPs) and responds effectively to routine and complex inventory/purchasing control issues.

Responsibilities

• Establish and maintain ValueLink (VL) routes to support customer delivery requirements and operational efficiency.
• Configure and manage ship via and route group assignments to ensure accurate order processing and transportation execution.
• Maintain Customer Customized Delivery Groups (CCDGs) and ensure alignment with customer service expectations.
• Serve as the primary point of contact for ValueLink account administration and issue resolution.
• Partner closely with Customer Experience teams to address customer requests, improve service levels, and resolve operational challenges.
• Monitor order flow and system activity to ensure accurate routing, shipping, and delivery execution.
• Research and resolve order, routing, and customer account discrepancies.
• Support continuous improvement initiatives focused on efficiency, service, and quality.
• Cross-train and provide backup support for Pick Planning functions as needed.
• Provide guidance and operational support to less experienced team members.

Qualifications

• 2-4 years of experience, preferred
• High School diploma, GED or equivalent, or equivalent work experience, preferred
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Working knowledge of warehouse management systems and transportation-related applications preferred.
• Proficiency in Microsoft Office applications preferred.

What is expected of you and others at this level

• Applies knowledge and company policies to complete a variety of tasks
• Demonstrates a working knowledge of jobs outside area of responsibility
• Maintains appropriate licenses, training and certifications
• Works on assignments that are moderately difficult requiring judgment in resolving issues
• May assist in recommendation of processes on new assignments
• Adheres to all quality guidelines
• Works with limited supervision
• Work occasionally involves review of output by work lead or supervisor
• May provide general guidance or technical assistance to less experienced team members

Cross-Functional Partnership

Both the Pick Planner and Order Services roles are expected to maintain cross-training proficiency and provide backup coverage for one another to ensure operational continuity, customer service excellence, and uninterrupted workflow execution.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.