Senior Associate - Sr. Quality Test Engineer

New York Life Insurance; New York (NY); Hybrid; USD 85,000 - 145,000; Full time

Job summary

An established industry player is seeking a passionate Sr. Quality Test Engineer to join their dynamic team. In this pivotal role, you will leverage cutting-edge technologies to enhance the digital landscape and ensure the delivery of high-quality software solutions. You'll manage QA efforts across various projects, define best practices, and collaborate with cross-functional teams to meet business objectives. This opportunity offers a supportive and inclusive environment where your contributions will make a meaningful impact on the lives of others. If you are driven by innovation and quality, this is the perfect role for you.

Benefits

Comprehensive benefits package

Leave programs

Adoption assistance

Student loan repayment programs

Annual discretionary bonus

Qualifications

• 5-7 years of experience in software testing or technology support roles.
• Proven ability to manage QA processes in a multi-project environment.
• Experience in Life Insurance or Wealth Management industries is a plus.

Responsibilities

• Manage QA efforts across multiple projects with cross-functional teams.
• Define and promote best practices in software testing and quality assurance.
• Continuously improve testing strategies through automation and process enhancements.

Skills

Test Automation Frameworks

API Testing

Agile Methodologies

SQL

Problem-solving

Education

Bachelor’s Degree in Computer Science

Tools

Selenium

JIRA

Postman

MABL

Job description

Location Designation: Hybrid - 3 days per month

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here, you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other—providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth—driving the company's success.

We are seeking an experienced and driven Sr. Quality Test Engineer to join our dynamic team. This role is ideal for someone passionate about delivering high-quality software solutions through efficient QA strategies, automation, and collaboration. You will play a critical role in defining quality standards, leading test efforts across projects, and ensuring smooth and timely delivery of enterprise-level applications.

What You’ll Do:

1. Manage QA efforts across multiple projects with cross-functional teams.
2. Define and promote best practices in software testing and quality assurance.
3. Plan, design, and execute test strategies including functional, regression, system integration, load, and performance testing.
4. Write, maintain, and execute automated test scripts using tools such as Selenium, MABL, or similar.
5. Review and validate test coverage and test results to ensure quality delivery.
6. Collaborate with developers, product owners, and business stakeholders to ensure requirements are met.
7. Support and coordinate User Acceptance Testing (UAT) with business users.
8. Troubleshoot issues, conduct root cause analysis, and maintain defect logs.
9. Continuously improve testing strategies through automation, process enhancements, and emerging testing methodologies.
10. Provide technical leadership, mentorship, and share knowledge across QA and development teams.

What You’ll Bring:

1. Expertise in test automation frameworks (e.g., Selenium/WebDriver, MABL, BDD/TDD).
2. Hands-on experience with test management tools (e.g., JIRA, PractiTest).
3. Strong knowledge of API testing tools like Postman, SOAP UI, etc.
4. Proficient in developing and executing test cases in both open-source and proprietary frameworks.
5. Familiarity with cloud, mainframe, distributed, and highly integrated systems.
6. Solid understanding of Agile, Kanban, and Iterative methodologies.
7. Skills and experience with relational databases (e.g., SQL, SOQL, MySQL, PostgreSQL) for data validation and querying.

Preferred Qualifications / Requirements

1. Bachelor’s degree in computer science or a related field.
2. 5–7 years of experience in software testing or technology support roles.
3. Proven ability to manage QA processes in a multi-project environment.
4. Experience in Life Insurance, Annuity, and/or Wealth Management industries is a strong plus.
5. Experience working with Salesforce and/or CRM systems is advantageous.
6. Strong analytical, organizational, and problem-solving skills.
7. Demonstrated leadership in test planning, execution, and continuous improvement.
8. Experience in facilitating Root Cause Analysis and retrospective sessions.
9. Effective communication and collaboration skills within cross-functional teams.
10. Industry-standard QA or Cloud-related certifications (e.g., ISTQB, AWS Certified Cloud Practitioner, Azure Fundamentals) are an added advantage.

#LI-TL2

Pay Transparency

Salary Range: $85,000-$145,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors including experience, skills, qualifications, and location. Employees are also eligible for an annual discretionary bonus and may participate in incentive programs.

Our Benefits

We provide a comprehensive benefits package for employees, including leave programs, adoption assistance, and student loan repayment programs. We continuously refine and add to our benefits based on employee feedback. Click here to learn more about our benefits or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental. We are committed to creating an environment where individuals can contribute their best and succeed together, rooted in our values of humanity and integrity. Embracing diverse perspectives helps us better serve our communities and fulfill our promise of financial security for families.

Recognized as one of Fortune’s World’s Most Admired Companies, we support local communities through employee giving and volunteerism via our Foundation. To explore career opportunities, visit our Careers page or our website.

Follow our LinkedIn to see how our employees lead the industry and impact communities. Visit our Newsroom to learn more about our ongoing evolution.

Job Requisition ID: 91846