Senior Associate, RFP & Implementation Projects

Maven; United States; Hybrid; USD 98,000 - 115,000; Full time

Benefits offered by this job

Hybrid work

16 weeks parental leave

Professional development stipend

401K matching

In-office meals

Job summary

Maven Clinic is seeking a Senior Associate, RFP & Implementation Projects to own RFP management and new logo implementations. You will collaborate with Sales, Client Success, Marketing, Product, Engineering and Data to deliver tailored proposals and onboard clients.

This role reports to the Director of Client Delivery. You will lead end-to-end RFP lifecycles and manage implementations for payers and partners, coordinating cross-functionally to translate contracts into launched products.

Qualifications

• 3–5 years of project management experience, including RFP management and/or support.
• Proven ability to build trusted relationships with internal and external stakeholders.
• Familiarity with the employer benefits ecosystem and digital health.
• Bias toward ownership—able to create order from ambiguity.
• Strong written and verbal communication skills with high attention to detail.
• Experience with Claude or other AI tools is a plus.

Responsibilities

• Own the end-to-end RFP lifecycle from intake to submission, ensuring on-time delivery.
• Coordinate with SMEs, Sales, Marketing, Legal and other stakeholders to tailor responses.
• Maintain a library of standard RFP responses and content in Claude and Confluence.
• Proofread, format, and ensure consistency across proposal documents.
• Lead end-to-end implementations for new payer and channel partners with project plans and timelines.
• Translate contractual scope into configured, launched products with cross-functional teams.
• Develop enough technical fluency to triage eligibility file issues and escalation.
• Build trusted relationships with external partner stakeholders and surface risks early.

Skills

Project management

RFP management

Stakeholder management

Employer benefits

Ownership & initiative

Communication

AI tools (Claude)

Tools

Claude

Job description

Senior Associate, RFP & Implementation Projects

Remote

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com

An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)

About the Role:

Maven is looking for a Senior Associate of RFP & Implementation Projects to own two core workstreams: RFP project management for prospective clients and new logo implementations. You'll work cross-functionally with Sales, Client Success, Marketing, Product, Engineering, and Data to deliver high-quality proposals and onboard new clients. This role will report directly to the Director of Client Delivery.

What You’ll Do:

• Own the end-to-end RFP lifecycle — from intake and response assignment through SME coordination, quality assurance, and submission — ensuring every proposal stays on track and on time.
• Coordinate with SMEs, Sales, Marketing, Legal, and other stakeholders to produce accurate, tailored responses.
• Maintain a library of standard, up-to-date RFP responses in Claude and reusable content (case studies, reporting samples) in Confluence to support a turn-key seller experience.
• Proofread, format, and ensure consistency across all proposal documents.
• Lead end-to-end implementations for new payer and channel partners — owning the project plan, timeline, risk management, and stakeholder communication across concurrent launches.
• Partner with Sales, Client Success, Care Advocacy, Product, and Data teams to translate contractual scope into a configured, launched product.
• Develop enough technical fluency to triage eligibility file issues and escalation appropriately — you don't need to own the SFTP plumbing, but you need to know when something's wrong.
• Build trusted relationships with external partner stakeholders and proactively surface risks before they become blockers.

What You’ll Bring:

• 3-5 years in project management, ideally including RFP management and/or support.
• A track record of building trusted relationships with internal and external stakeholders to drive alignment and execution.
• Familiarity with the employer benefits ecosystem and digital health; ability to come up to speed on new product domains quickly.
• A bias toward ownership — you create order from ambiguity and move forward without waiting to be told.
• Strong written and verbal communication skills with high attention to detail.
• Experience with Claude or other AI tools is a plus.

The base salary range for this role is $98,000 - $115,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.