Senior Associate Registrar

University System of New Hampshire; Plymouth (NH); On-site; GBP 52,000 - 74,000; Full time

Job summary

Plymouth State University in Plymouth, NH seeks Associate Registrar, Degree Auditor & Curriculum Processor to lead degree auditing, curriculum processing, catalog maintenance, and graduation clearance within the Registrar's Office. Reporting to the Registrar, you will oversee DegreeWorks administration and support the transition from Ellucian Banner to Workday.

The ideal candidate has a Bachelor's degree, 3–5 years in a higher education records environment, and hands-on experience with Ellucian

Qualifications

• Bachelor's degree required.
• 3–5 years of progressive experience in a higher education registrar's/records environment.
• Hands-on experience with Ellucian Banner (or equivalent ERP) and DegreeWorks scribing/auditing.

Responsibilities

• Lead DegreeWorks administration, testing, and maintenance of degree audit templates.
• Oversee degree audit workflows, graduation clearance, and diploma processing.
• Manage CourseLeaf CAT/CIM platform administration and annual catalog publication.
• Support data validation, process mapping, and testing during the Banner-to-Workday transition.
• Represent Registrar's Office on campus committees and collaborate with academic units to resolve record discrepancies.

Skills

Collegial collaboration

Composure under pressure

Adaptable problem-solving

Education

Bachelor's degree

Tools

Ellucian Banner

DegreeWorks

CourseLeaf CAT

CourseLeaf CIM

Workday

Job description

The Associate Registrar, Degree Auditor & Curriculum Processor serves as a vital administrative leader and collaborative liaison within the Plymouth State University Registrar's Office. Reporting to the Registrar, this position oversees the operational and technical workflows for degree auditing, curriculum processing, catalog maintenance, and graduation clearance. Beyond technical execution, the Associate Registrar plays a key role in supporting the university's technology modernization, including maintaining existing systems while helping guide the office through our transition from Ellucian Banner to Workday. The ideal candidate brings technical precision, a collegial and service-oriented mindset, and the ability to maintain composure and clarity during peak administrative cycles.

Work Culture & Core Behavioral Competencie s

• Collegial Collaboration : Demonstrates a genuine commitment to building positive, cross-functional relationships across campus. Listens actively, values diverse perspectives, and works constructively with faculty, staff , academic deans, and administrative leadership to solve complex records and degree-progress challenges.
• Composure Under Pressure : Maintains poise, organization, and a customer-service focus during high-volume, deadline-driven academic cycles (e.g., commencement clearance, catalog publication, and priority registration).
• Adaptable Problem-Solving : Approaches administrative hurdles and system migrations with optimism, flexibility, and a creative, solution-oriented mindset.

Duties/Responsibilities

(30%) Degree Audit & Systems Administration

Serve as the primary administrator and super-user for DegreeWorks, scribing, testing, and maintaining undergraduate and graduate degree audit templates aligned with approved catalog changes.

Build and maintain exception rules, petition workflows, and program modification updates.

Partner with faculty advisors and department chairs to demystify degree audit tools, offering patient, approachable technical guidance and user training.

Play an active, collaborative role in the university's transition from Ellucian Banner to Workday, assisting with data validation, process mapping, and workflow testing.

(20%) Degree Audit, Graduation Clearance

Lead end-to-end graduation clearance and degree audit workflows with calm efficiency and attention to detail.

Oversee digital and physical diploma ordering, verification, tracking, and distribution.

Partner with academic departments during annual curriculum revision cycles to update and verify program requirements in the official academic catalog and student information systems.

(30%) Catalog System Maintenance

CourseLeaf Systems Administration: Serve as the functional lead for CourseLeaf CAT (CatalogManagement) and CIM (Course and Curriculum Management) platforms, managing system workflows, user access, and configuration settings.

Academic Catalog Publication: Oversee the annual cycle for editing, verifying, and publishing the official undergraduate and graduate academic catalogs in partnership with academic departments and governance committees.

Curriculum Integration: Ensure seamless synchronization between CourseLeaf catalog/curriculum updates and backend student information systems (Ellucian Banner and the upcoming Workday environment).

Training & User Support: Provide approachable guidance and training to faculty, department chairs, and administrative staff on submitting curriculum proposals through CIM and reviewing catalog page updates in CAT.

(10%) Compliance & External Reporting

Serve as the institutional lead for National Student Clearinghouse (NSC) DegreeVerify data submissions and verifications.

Ensure strict compliance with institutional policies, USNH guidelines, and federal FERPA privacy regulations regarding student records.

Assist with state, regional, and internal reporting data extractions regarding degree completion and curriculum metrics.

(10%) Governance & Cross-Functional Teamwork

Represent the Registrar's Office on designated campus committees, including curriculum councils and academic policy subcommittees.

Collaborate closely with Admissions, Financial Aid, Student Success/Advising, and Academic Deans to resolve student record discrepancies and streamline degree-progress pathways.

Requirements

Minimum Acceptable Education & Experience:

Education: Bachelor's degree from an accredited institution.

Experience: Minimum of 3-5 years of progressive experience in a higher education Registrar's Office or student records environment requiring independent judgment, discretion, and technical precision.

Technical Pro fi ciency: Hands-on experience with Ellucian Banner (or equivalent enterprise ERP) and DegreeWorks scribing/auditing.

Demonstrated technological adaptability and readiness to contribute to a Workday implementation.

Interpersonal & Operational Competencies: Demonstrated ability to maintain composure, sound judgment, and a supportive demeanor during high-stress, de