Senior Associate, Investor Reporting

Lument; Dallas (TX); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Comprehensive benefits package

Generous leave policies

Job summary

Lument is seeking a Senior Associate to guide the investor reporting team, ensuring timely submission of loan data for internal and external clients. You will review terms, oversee remittances, and provide final review of industry-standard reports for assigned portfolios.

The role requires 3–5 years in investor reporting, strong analytical skills, and the ability to coordinate across asset management, capital markets, and accounting teams. Hybrid work model with strong client service is offered.

Qualifications

• Bachelor's degree in Accounting, Finance, Economics, or Business preferred.
• 3–5 years direct investor reporting experience, preferably CMBS, CLO or other complex investment structures.
• Strong analytical and problem-solving skills using data from multiple sources.

Responsibilities

• Compile and review loan/pool data for submission to investors per CREFC guidelines and servicing agreements.
• Provide guidance to the investor reporting team on monthly reporting packages and remittances.
• Monitor payment receipts and reconcile remittances to investors, including advances and reimbursements.
• Submit data change requests and coordinate with asset management and capital markets on loan term changes or investor status.
• Review non-cashiering transactions and ensure shadow posting accuracy with the payments team.
• Coordinate clear communication with external contacts and internal teams.
• Support ad-hoc requests from management and other teams.
• Create wire and ACH requests to transfer funds as needed.
• Assist with testing report enhancements for technology initiatives.
• Reconcile data for fees/remittances with corporate accounting.
• Complete monthly bank reconciliations for custodial accounts.
• Review ARM adjustment rates and ensure billing/reporting accuracy.
• Monitor new loans in servicing system and reconcile investor vs. servicing data.
• Ensure compliance with investor requirements and Lument policies.
• Maintain training across technical and interpersonal areas.

Skills

Analytical skills

Interpersonal skills

Discretion and confidentiality

Education

Bachelor's degree in Accounting, Finance, Economics, or Business

Tools

Microsoft Office

Job description

Purpose And Job Summary

The Senior Associate will guide other associates on the team to ensure timely and accurate submission of data to internal and external clients. The Senior Associate will consistently review loan terms, investor and compliance requirements, oversee loan data, review and approve remittance processing, and provide final review of reports including CREFC or other industry standard reports for the portfolios assigned.

Essential Duties And Responsibilities

• Compile and review loan/pool data for submission to internal and external investors in accordance with CREFC guidelines and/or servicing agreements (including assisting with Freddie Mac securitizations).
• Provide guidance and oversight to associates on the investor reporting team regarding monthly investor reporting packages and remittances to agencies and investors.
• Monitor payment receipts and reconcile remittances to investor, including advances and reimbursement requests.
• Submit system data change requests and work with asset management and capital markets teams to submit requests due to changes in loan terms or investor status.
• Review non‑cashiering transactions and work with the payments team to ensure shadow posting of transactions is accurate and timely.
• Coordinate communication with external contacts efficiently and clearly to answer questions or follow up with internal teams.
• Provide support for ad‑hoc requests from management, other servicing/asset management teams, or the capital markets team.
• Create wire and ACH requests to transfer funds internally and to external clients as needed.
• Assist with testing report enhancements to provide feedback for technology initiatives for the department, servicing, and asset management teams.
• Support corporate accounting team to reconcile data and transactions related to fees and remittances due.
• Complete monthly bank reconciliations for custodial accounts assigned.
• Review ARM adjustment rates and reconcile with internal and external contacts to ensure billing and reporting are updated accurately.
• Monitor and review new loans boarded into the servicing system and reconcile data between investor data and servicing system data.
• Ensure that all job functions are executed in compliance with all investor requirements and Lument policies and procedures.
• Maintain strict compliance with applicable regulatory, investor and internal compliance requirements governing mortgage fund applications.
• Prepare supporting documentation for RegAB, SOX and other internal and external audits.
• Provide superior customer service skills, review, prioritize, and respond in a timely and accurate manner to tasks and emails.
• Ensure that all training needs, both technical and interpersonal, are met in a timely manner.
• Minimal to no travel required.

Education, Skills and Experience

• Bachelor’s degree in Accounting, Finance, Economics, or Business preferred.
• 3 to 5 years of direct investor reporting experience, preferably CMBS, CLO or other complex investment structures.
• Strong analytical and problem‑solving skills using data from multiple sources to arrive at conclusions.
• Proficiency in Microsoft Office and other relevant systems or software.
• Demonstrated ability to maintain confidentiality and use discretion in daily activities.
• Strong interpersonal skills and excellent customer service attitude; ability to communicate effectively with colleagues, clients (internal & external), investors, legal counsel and others.
• Ability to self‑manage and work independently while functioning as a highly effective team member.
• Access to sensitive and confidential information will be required; this information must remain confidential.
• Excellent command of the English language, both verbally and in writing (spelling, grammar and punctuation).

Preferred

• Working knowledge of McCracken Strategy or similar large‑scale servicing system.
• Mortgage servicing platform experience a plus, including CLO and other complex investments.
• Strong problem‑solving skill set to review data independently.
• Basic database understanding to provide enhanced feedback to technology development teams.

Benefits

We are committed to the health and well-being of our employees and offer a competitive benefits package that provides valuable healthcare and financial protection while emphasizing a healthy work/life balance.

We want you to have the time needed to recharge and manage life with our competitive vacation policy, floating personal holidays, extensive leave options, annual observed holidays, and more.

Every family has a different journey; ORIX USA Group is proud to offer extensive benefit programs such as infertility coverage, adoption support, child and elder care, fully paid maternity, and generous parental leave benefits.

ORIX associates enjoy the advantages of our hybrid working model with a 3‑day in‑office minimum requirement.

ORIX USA is an equal‑opportunity employer and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status, or other status protected by law.

Company: Lument