Senior Associate, Investor Reporting

ORIX Corporation USA; Columbus (OH); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

3 days in-office minimum

Job summary

ORIX Corporation USA is seeking a Senior Associate to guide the investor reporting team in Columbus, OH. The role emphasizes timely data submission, review of loan terms, and compliance with CREFC guidelines and servicing agreements.

You will oversee remittance processing, wire/ACH transfer requests, and monthly reporting to investors. Strong analytical skills, confidentiality, and cross‑team collaboration are essential in this hybrid role.

Qualifications

• Bachelor’s degree in Accounting, Finance, Economics, or Business preferred.
• 3 to 5 years of direct investor reporting experience, preferably CMBS, CLO or other complex investment structures.
• Analytical and problem‑solving skills, utilizing data from multiple sources to arrive at conclusions.
• Proficiency in Microsoft Office and other relevant systems or software.
• Demonstrated ability to maintain confidentiality and to use discretion in daily activities.

Responsibilities

• Compile and review loan/pool data for submission to investors and adhere to guidelines.
• Provide guidance and oversight to associates on investor reporting and remittances.
• Monitor payment receipts and reconcile remittances to investors, including advances and reimbursements.
• Submit data change requests and collaborate with teams on changes in loan terms or investor status.
• Review non‑cashiering transactions and ensure accurate shadow posting of transactions.

Skills

Analytical thinking

Data from multiple sources

Microsoft Office

Communication skills

Self-management

Education

Bachelor's degree in Accounting, Finance, Economics, or Business

Tools

McCracken Strategy

Job description

Purpose And Job Summary

The Senior Associate will guide other associates on the team to ensure timely and accurate submission of data to internal and external clients, consistently reviewing loan terms, investor, and compliance requirements. The Senior Associate is responsible for oversight of loan data, reviewing and approving remittance processing, and providing final review of reports including CREFC or other industry standard reports for the assigned portfolios.

Essential Duties And Responsibilities

• Compile and review loan/pool data for submission to internal and external investors in accordance with CREFC guidelines and/or servicing agreements, including assisting with Freddie Mac securitizations, reconciling key data points to internal data sources and providing feedback from Asset Management or Capital Markets teams.
• Provide guidance and oversight to associates on the investor reporting team regarding monthly investor reporting packages and remittances to agencies and investors.
• Monitor payment receipts and reconcile remittances to investors, including advances and reimbursement requests.
• Submit system data change requests and collaborate with asset management and capital markets teams to submit requests due to changes in loan terms or investor status.
• Review non‑cashiering transactions and work with the payments team to ensure shadow posting of transactions is accurate and timely.
• Coordinate communication with external contacts efficiently and clearly to answer questions or follow up with internal teams.
• Provide support for ad hoc requests from management, other servicing or asset management teams, or the capital markets team.
• Create wire and ACH requests to transfer funds internally and to external clients as needed.
• Assist with testing report enhancements, providing feedback for technology initiatives for the department and servicing or asset management teams.
• Support the corporate accounting team to reconcile data and transactions related to fees and remittances due.
• Complete monthly bank reconciliations for custodial accounts assigned.
• Review ARM adjustment rates and reconcile with internal and external contacts to ensure billing and reporting are updated accurately.
• Monitor and review new loans boarded into the servicing system, reconciling data between investor data and servicing system data.
• Ensure that all job functions are executed in compliance with all investor requirements and Lument policies and procedures.
• Maintain strict compliance with applicable regulatory, investor and internal compliance requirements governing mortgage fund application.
• Prepare supporting documentation for RegAB, SOX and other internal and external audits.
• Provide superior customer service skills, reviewing, prioritizing and providing timely and accurate responses to tasks, emails, and other communications, working professionally and harmoniously with team and coworkers.
• Ensure that all training needs, both technical and interpersonal, are met in a timely manner.
• Minimal to no travel is required.

Education, Skills and Experience

• Bachelor’s degree in Accounting, Finance, Economics, or Business preferred.
• 3 to 5 years of direct investor reporting experience, preferably CMBS, CLO or other complex investment structures.
• Analytical and problem‑solving skills, utilizing data from multiple sources to arrive at conclusions.
• Proficiency in Microsoft Office and other relevant systems or software.
• Demonstrated ability to maintain confidentiality and to use discretion in daily activities.
• Strong interpersonal skills, communicating effectively with colleagues, internal and external clients, investors, legal counsel, and others, with an excellent customer‑service attitude.
• Ability to effectively self‑manage and work independently while functioning as a highly effective member of the team.
• Access to sensitive and confidential information must be protected and kept both internally and externally as required.
• Professional business image and excellent command of the English language, both verbally and in writing (spelling, grammar, punctuation).
• Other projects and duties as assigned by the management team.

Preferred

• Working knowledge of McCracken Strategy or a similar large‑scale servicing system.
• Mortgage servicing platform experience, including CLO and other complex investments.
• Problem‑solving skill set to review data independently.
• Basic database understanding to provide enhanced feedback to technology development teams.

Benefits

We are committed to the health and well‑being of our employees and offer a quality, competitive benefits package that provides valuable healthcare and financial protection for our workforce, while emphasizing a healthy work/life balance.

You Time – Our competitive vacation policy, floating personal holidays, extensive leave options, and annual observed holidays give you the time needed to recharge and manage life.

Family Care – We offer extensive benefit programs such as infertility coverage, adoption support, child and elder care, fully paid maternity, and generous parental leave benefits.

Flexible Work Arrangements – Associates enjoy the advantages of our hybrid working model with a 3‑day in‑office minimum requirement.

ORIX USA is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment.