Senior Associate - Freight Forwarding

Lotte Group; Irving (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Comprehensive Medical, Life, Dental, &

Vision Insurance

Job summary

LGLNA Irving, TX is seeking an Ocean Import Operations Senior Associate to join our logistics team. The role emphasizes accurate shipment management for ocean and air imports/exports, strong communication with carriers, and maintaining detailed records to support end-to-end operations.

The ideal candidate has 2–3 years of freight forwarding experience, knowledge of import/export regulations, and proficiency in Microsoft Excel.

Qualifications

• High school diploma or equivalent required; a BA in supply chain, logistics or related field is preferred.
• 2–3 years of experience in ocean/air import/export logistics or freight forwarding is preferred.
• Strong knowledge of ocean/air shipping procedures, documentation, and international trade regulations.
• Excellent analytical and problem-solving skills with the ability to identify issues and propose solutions.
• Strong organizational and multitasking skills with attention to detail.
• Proficient with Microsoft Office; bilingual (English and Korean) communication with diverse teams and partners.

Responsibilities

• Manage, coordinate, and schedule bookings for ocean/air import and export shipments from origin to destination.
• Execute full range of freight forwarding services, including order management, movement scheduling, monitoring, and cost optimization.
• Prepare and review shipping and import/export documentation; ensure compliance with regulations and collaborate with customs brokers.
• Communicate proactively with carriers, freight forwarders, customs brokers, vendors, and clients to resolve shipment issues and track statuses.
• Process and analyze data to identify patterns and implement process improvements; maintain accurate records for audits and continuous improvement initiatives.

Skills

Logistics coordination

Data analysis

Microsoft Excel

Bilingual English/Korean

Education

High school diploma

Bachelor’s degree in supply chain or related field preferred

Tools

Microsoft Excel

PowerPoint

Job description

Working for LGLNA is about more than a paycheck, or even a job title. It’s about working for a company that is dedicated to creating a diverse and inclusive working environment, enriching the lives of our employees through our focus on safety and innovation, and efficiently executing to meet our customer expectations. We are looking for enthusiastic leaders to add to our growing team in North America.

Location: Irving, TX

Job Id:579

# of Openings:0

Ocean Import Operations Senior Associate

Location: Irving, TX

Job Type: Full-time

Position Overview

We are seeking a detail-oriented and experienced Ocean Import Operations Senior Associate (experienced or non-experienced operators welcome) to join our dynamic logistics team in Irving, TX. The ideal candidate will have a strong background in ocean freight forwarding operations, excellent communication skills, and the ability to manage complex shipments efficiently. This critical role ensures smooth end-to-end import and export processes while maintaining strong relationships with carriers, vendors, and internal teams.

Key Responsibilities

• Shipment & Booking Management: Manage, coordinate, and effectively schedule bookings for simple and complex ocean/air import and export shipments from origin to destination, ensuring timely and accurate delivery.
• Comprehend and execute the full range of freight forwarding services, including order management, movement scheduling, monitor and control services, and cost optimization.
• Documentation & Compliance: Prepare and review shipping and import/export documentation, including bills of lading, customs paperwork, and commercial invoices, meeting stringent requirements.
  Ensure full compliance with all import/export regulations, customs laws, and company policies. Collaborate closely with customs brokers to facilitate smooth customs clearance processes.
• Communication & Problem Solving: Communicate proactively with carriers, freight forwarders, customs brokers, vendors, and clients to understand their needs, resolve shipment issues, track statuses, and mitigate delays.
  Assist in the resolution of claims related to damaged or lost cargo.
• Data & Process Optimization: Process and analyze data accurately through the company’s system; apply basic math and numerical analysis to identify components, patterns, and draw conclusions.
  Identify transactions and tasks requiring special handling, recommend process improvements to management, and implement solutions within assigned responsibilities.
  Maintain accurate records and documentation for audit, reporting, and continuous improvement initiatives.

Qualifications

• Experience: Minimum 2–3 years of experience in ocean/air import/export logistics or freight forwarding is preferred.
• Education: A high school diploma or equivalent is required. A bachelor’s degree (B.A.) in supply chain, logistics, or a related field is preferred.
• Knowledge & Skills: Strong knowledge of ocean/air shipping procedures, documentation, and international trade regulations.
• Excellent analytical and problem-solving skills, with the ability to identify issues timely, deal with ambiguity, and create independent solutions.
• Strong organizational and multitasking skills with exceptional attention to detail.
• Software & Communication: Proficient computer skills, including advanced proficiency in Microsoft Office Suite (Excel and PowerPoint preferred).
  Effective interpersonal and bilingual (English and Korean) communication skills to work with diverse teams and global partners.

• 401(k) with company match
• Comprehensive Medical, Life, Dental, and Vision Insurance

Are you ready to simplify your freight management?

Our reliable services bring value and increase profitability for our customers.