Senior Associate Engineering Technician

BlueCrest; Beaver Brook (CT); On-site; USD 40,000 - 48,000; Full time

Job summary

BlueCrest is seeking a senior specialist to integrate and test production mail equipment, diagnose issues, and perform repairs across modules in a full-time, on-site role at our Danbury, CT facility. The position emphasizes independent problem solving, instrumentation operation, and client-specific setup.

The ideal candidate has mechanical/electronic skills, technical service experience on mail inserters, and strong communication abilities.

Qualifications

• Must have Mechanical / Electronic skillsets experience.
• Must have Technical Service experience working on Mail Production Inserters.
• Technical (troubleshooting and repair) experience required.
• Must be proficient in Windows operating system software.
• Exceptional organizational and logistical skills to manage, build, and meet ship schedules.
• Root cause analysis and recommended fixes.
• Excellent oral and written communications capabilities.
• Ability to lift 30lbs.
• Requires a High School Diploma.

Responsibilities

• Provide in factory integration and testing of production mail equipment. Running a pre-defined number of cycles on each system based on platform type.
• Setting up and running client specific applications as required.
• Set-up, alignment, and calibration of mechanical/electronic modules.
• Provide where needed repair, calibration, adjustment, and alignment of mechanical/electronic equipment, and validating solutions on the entire system.
• Read and interpret electronic schematics and block diagrams.
• Operation of troubleshooting instruments and software.
• Issue accredited performance reports and checklists specific to completed systems.
• Troubleshoot and Repair faults related to electronic equipment and instrumentation.
• Moving heavy modules across factory floor as needed.
• Completing required paperwork and processes for items above.
• Ability to work OT M-F and weekends as workload requires.

Skills

Mechanical / Electronic skills

Technical service on mail inserters

Troubleshooting and repair

Windows OS proficiency

Root cause analysis

Oral and written communication

Ability to lift 30 lbs

Education

High School Diploma

Tools

Windows OS

Job description

BlueCrest is a global, innovative leader in enterprise print, mail and customer communications. Our products include printers, inserters, and sorters and a renewed commitment to innovative software and vote-by-mail solutions. We are proud to be an industry and market leader in the mail space.

Although our manufacturing headquarters is based in Danbury, Connecticut, we are a global company with clients and team members in over 15 countries worldwide, including an expansive field service team comprised of over eight-hundred specialized field service technicians. Advancing our clients' operations to meet the demands of the future takes a great team and hard work.

We move quickly to creatively solve problems and implement change. Most of all we cherish our role as a trusted and innovative technology partner. We provide a supportive and inclusive working environment for employees where individuals can thrive, and teams can flourish.

Our BlueCrest culture is reflected by our core behaviors: Innovation, Collaboration, Accountability, Resourcefulness and Enthusiasm (ICARE). It is with these behaviors in mind that we approach every customer, every idea, every product, and every employee, every day.

It is the essence of how we interact and work. It's how things get done at BlueCrest.

Job Description

DEPARTMENT SUMMARY

• Responsible to integrate and test-run Mail Production Inserter and sorter Platforms following required processes to ensure a Quality fully functional system leaves the factory

POSITION SUMMARY

This is a senior specialist level, where technicians are assigned responsibilities for performing highly skilled electronical/mechanical functions. Responsibilities will include building, testing, and trouble-shooting the various modules of a given system. Applicant must have the ability to independently diagnose and complete repairs of the various modules that comprise an entire system.

CORE RESPONSIBILITIES

• Provide in factory integration and testing of production mail equipment. Running a pre-defined number of cycles on each system based on platform type
• Setting up and running client specific applications as required
• Set-up, alignment, and calibration of mechanical/electronic modules
• Provide where needed repair, calibration, adjustment, and alignment of mechanical/electronic equipment, and validating solutions on the entire system
• Read and interpret electronic schematics and block diagrams
• Operation of troubleshooting instruments and software
• Issue accredited performance reports and checklists specific to completed systems
• Troubleshoot and Repair faults related to electronic equipment and instrumentation
• Moving heavy modules across factory floor as needed
• Completing required paperwork and processes for items above
• Ability to work OT M-F and weekends as workload requires

KEY RELATIONSHIPS

The role will report to the Manager of Systems Integration & Testing and collaborate with existing floor technicians daily. Additionally, this position will be required to work along with Quality, Engineering, and when required customers visiting the factory.

Qualifications

MINIMUM:

• Must have Mechanical / Electronic skillsets experience
• Must have Technical Service experience working on Mail Production Inserters
• Technical (troubleshooting and repair) experience required
• Must be proficient in Windows operating system software
• Exceptional organizational and logistical skills required to manage, build, and meet ship schedules
• Highly effective defining root cause analysis and recommended fixes
• Must possess excellent trouble shooting and diagnosis capabilities
• Must have excellent oral and written communications capabilities
• Ability to lift 30lbs.
• Requires a High School Diploma

Anticipated Close Date

Oct 17, 2026

EEO Statement

BlueCrest is proud to be an equal opportunity employer. We are committed to developing and retaining an inclusive workforce around the globe, free of unlawful discrimination, harassment and retaliation. We provide equal employment opportunities to all persons without regard to race, ethnicity, creed, color, religion, age, sex, national origin, disability status, marital or familial status, genetics, pregnancy, veteran status, sexual orientation, gender identity or expression, or any other characteristic for which discrimination is prohibited by law

Compensation

$29/hr - $35/hr DOE

As a leading provider of enterprise print, mail, and customer communications solutions, BlueCrest, Inc. is committed to its employees. This commitment is embodied in its competitive benefits package, which includes medical, dental, and vision coverage, as well as flexible spending accounts, life insurance, disability income, 401(k) Savings Plans, and employee assistance and wellness programs.