Senior Associate, Dasher & Logistics - Strategy & Operations

Doordash; San Francisco (CA); On-site; USD 78,000 - 115,000; Full time

Job summary

An established industry player is seeking a Senior Associate for their Dasher & Logistics team. This role is ideal for analytical individuals who thrive in a fast-paced environment and enjoy solving complex problems. You will analyze data to enhance delivery operations, ensuring optimal Dasher availability and improving overall efficiency. The company is committed to empowering local economies and fostering an inclusive culture, making this an exciting opportunity for those looking to make a meaningful impact. Join a team that values innovation and collaboration as you contribute to transforming logistics and delivery services.

Qualifications

• 3+ years in banking, consulting, bizops, strategy, or operations.
• Strong analytical skills with the ability to structure analyses.

Responsibilities

• Analyze data to identify trends and improve operations.
• Collaborate across teams to implement solutions and strategies.

Skills

Analytical Skills

Problem Solving

Advanced Excel Skills

Data Analysis

Cross-functional Collaboration

Self-starter

Education

Bachelor's Degree

Job description

Senior Associate, Dasher & Logistics - Strategy & Operations

About the Team

The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. Our Dasher & Logistics owns initiatives that touch all parts of the Dasher life cycle ranging from supply & demand, to cost & quality, to Dasher pay, to Dasher retention, to order batching and beyond. We care about metrics like delivery times, cost per order, dasher compensation, and many more!

About the Role

The Strategy & Operations Associate / Senior Associate role is for individuals with an ownership mentality who enjoy getting into the weeds and really understanding some of our toughest problems, developing a solution, collaborating across the organization, and executing to bring strategies to life. In this role, you will support all initiatives that focus on ensuring we have the right amount of Dashers on the roads at all times. You analyze our Dasher incentives, acquisition, retention, etc. and determine how we need to improve our fleet operations moving forward. You will think about quality and cost while also figuring out what is best for our Dashers.

You will report into our Strategy & Operations Manager on our Dasher & Logistics team.

You’re excited about this opportunity because you will…

• Analyze - Break down data to identify trends across different product lines and get to the lowest level of detail.
• Experiment - Use a data-driven approach and deep market knowledge to identify improvement opportunities, run tests and make our business 1% better every day.
• Influence - Work cross-functionally across multiple teams to bring solutions to life, such as Product, Analytics, Engineering, and Marketing.
• Grow professionally - There is room for professional development and to own additional scope and special projects related to Dasher and Logistics side of the business.

We’re excited about you because…

• You have 3+ years work experience in banking, consulting, bizops, strategy, operations, technology, startups, or related experience.
• You’re analytical – you can dive into the data, independently structure an analysis, and draw the most important insights.
• You have advanced Excel skills (can maintain complex spreadsheets).
• You’re a problem solver – you can translate high-level goals into actionable plans.
• You’re a generalist – you seek exposure to different types of problems and want to try your hand at different sides of the business.
• You are a self-starter – you bias towards action and excel in a fast-paced environment and evolving business.
• You have a Bachelor's degree.

Applications for this position are accepted on an ongoing basis.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$78,200 — $115,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.