Senior Associate, Dasher & Logistics - Cost Strategy & Operations

DoorDash USA; United States; Remote; USD 78,000 - 115,000; Full time

Job summary

A leading logistics company in the United States is looking for a Senior Associate in Cost Strategy & Operations. You will analyze fulfillment costs and work with various teams to enhance efficiency. Candidates should have strong analytical skills, experience with data modeling, and 3-4 years of relevant experience. The position offers a competitive salary and comprehensive benefits.

Benefits

Equity grants

Medical, dental, and vision insurance

401(k) with employer matching

Paid parental leave

Paid time off

Qualifications

• 3-4 years of relevant experience.
• Strong ability to identify trends and drive informed decisions.
• Experience creating financial models.

Responsibilities

• Analyze fulfillment cost metrics across different lines of business.
• Support development of internal reporting tools.
• Engage with cross-functional teams to enhance merchant and customer experience.

Skills

Analytical skills

Deep Excel/Google Sheets modeling

SQL experience

Execution-focused

Detail-oriented

Customer-obsessed

Education

Bachelor’s degree

Job description

Senior Associate, Dasher & Logistics - Cost Strategy & Operations

New York, NY; Seattle, WA; Los Angeles, CA; Washington, D.C.; Chicago, IL; Sunnyvale, CA; Phoenix, AZ

About the Team

DoorDash’s Commerce Platform empowers merchants with the tools they need to grow and operate their businesses—both in-store and online. Drive On-Demand is a key component of this platform, providing white-label fulfillment solutions for merchants across verticals such as Grocery, Convenience, Retail, Alcohol, Health, and more.

The Commerce Platform Logistics team is a sustainable growth team within Commerce Platform. Within the Commerce Platform Logistics team, we own cost and quality for the Non-Restaurant (NonRx) business—ensuring that DoorDash Commerce Platform is the most cost effective, reliable way for merchants to reach as many customers as possible through their first-party channels. This means expanding product offerings and improving network efficiency to simultaneously reduce fulfillment costs and unblock growth for merchants while providing Dashers with valuable earnings opportunities.

About the Role

At DoorDash, our goal is to empower local economies. A key part of that mandate is to improve fulfillment efficiency and costs to allow more merchants to scale e-commerce channels. We are looking for a leader with an “and not either/or” mindset who is passionate about driving sustainable growth. As a Senior Associate, Strategy & Operations – Delivery Cost, you will play a key role in analyzing, tracking, and improving fulfillment cost and efficiency, partnering with cross-functional teams to identify trends, scope impactful initiatives, and support the execution of network efficiency improvement strategies.

Your work will be both strategic and deeply operational. One day, you might be sizing the impact of a change to how we batch orders. The next day, you could be deep diving an escalation from a merchant or dasher and leading an experiment to drive real-world improvements.

Responsibilities

• Partner with Finance & Strategy to track and analyze fulfillment cost metrics across different lines of business and strategic merchants.
• Support the development of internal reporting tools to measure and monitor fulfillment cost and efficiency improvement efforts.
• Partner with Analytics and Product teams to scope and assess initiatives that can improve fulfillment cost and efficiency.
• Assist in structuring and executing operational tests to learn quickly and inform the product roadmap.
• Engage with cross-functional teams to support initiatives that enhance merchant and customer experience.

You’re excited about this opportunity because you will…

• Support fulfillment cost initiatives that tangibly improve the profitability of DoorDash.
• Analyze key fulfillment cost metrics and contribute to defining north star metrics that track performance improvements.
• Collaborate with cross-functional teams (Finance & Strategy, Product, Analytics, Engineering, and Operations) to manage the P&L and identify key levers for fulfillment cost improvement.
• Run structured experiments and operational tests to uncover the best ways to improve fulfillment cost and efficiency.

We’re excited about you because…

• Strong analytical skills and the ability to use data to identify trends, uncover root causes, and drive informed decisions.
• Comfort with data—Deep Excel/Google Sheets modeling; SQL experience is a plus.
• Experience creating financial models.
• Execution-focused with the ability to break down complex problems into actionable steps.
• Thrives in a cross-functional environment and collaborates with Finance & Strategy, Product, Engineering, Analytics, and Operations teams.
• Highly detail-oriented with strong data-tracking capabilities.
• Bias for action and ability to operate in fast-paced, ambiguous environments.
• Customer- and merchant-obsessed and excited to help merchants scale their first-party fulfillment through Drive On-Demand.
• 3-4 years of relevant experience
• Bachelor’s degree

Why You’ll Love Working at DoorDash

• We are leaders – Leadership is a mindset embraced by everyone at DoorDash.
• We are operators – The best way to predict the future is to build it.
• We are learners – Everyone continually learns on the job.
• We are one team – The magic of DoorDash is our people working together to drive impact.

We are an equal opportunity employer. If you need accommodations, please inform your recruiting contact.

Compensation

The starting pay range for this role in the United States is $78,200 - $115,000, localized by work location. In addition to base salary, there are opportunities for equity grants. Details discussed with your recruiter.

DoorDash offers a comprehensive benefits package, including medical, dental, vision, 401(k) with employer matching, paid parental leave, paid time off, and other programs.

Paid time off details vary by role; see the careers page for more information.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate to make impactful decisions for Dashers, merchant partners, and consumers. DoorDash is a technology and logistics company that aims to be a trusted partner for all goods, not just food.

Our Commitment to Diversity and Inclusion

We are committed to building an inclusive community and diverse teams. We hire from all backgrounds and perspectives, believing true innovation happens when everyone has a voice. We do not discriminate on the basis of protected statuses and strive to prevent harassment. We encourage applicants from all backgrounds, including diverse gender identities and expressions, races, and abilities. We also comply with applicable fair chance and equal opportunity regulations.