Senior Associate, Card & Commerce Marketing Business Management

J.P. Morgan; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

JP Morgan Chase is seeking a Business Management Senior Associate in Card and Commerce Marketing in New York. The role collaborates with Marketing Leadership, Finance, Product and Channel Managers, Analytics, and Operations to plan, coordinate, and drive marketing agendas, campaigns, projects, and deliverables.

The position focuses on managing projects, coordinating stakeholders, and delivering measurable outcomes in a fast-paced environment.

Qualifications

• 5+ years of experience across marketing, programs, or operations.
• Proven ability to lead complex projects from conception to delivery.
• Strong written and verbal communication with executive audiences.
• Demonstrated capacity to influence without formal authority.
• Experience coordinating cross-functional teams to achieve marketing goals.
• Analytical mindset with attention to process and outcomes.

Responsibilities

• Prepare and present executive management reports on marketing performance.
• Track and report team OKRs, delivering performance scorecards.
• Lead capacity planning, budget management, and resource allocation for centralized functions.
• Set deadlines, assign ownership, and monitor progress for team deliverables.
• Coordinate cross-functional projects with Brand, Commerce, and marketing teams.
• Convert data into clear narratives highlighting successes and opportunities.
• Build partnerships with stakeholders to achieve marketing goals.
• Run cross-functional meetings, set agendas, capture action items, and ensure follow-ups.
• Identify, escape, and resolve issues affecting project timelines or outcomes.
• Execute strategic projects to improve marketing performance, growth, and engagement.

Skills

Project management

Stakeholder influence

Communication

Organization

Cross-functional collaboration

Executive reporting

Analytical thinking

Problem solving

Relationship building

Job description

As a Business Management Senior Associate in Card and Commerce Marketing, you will collaborate closely with Marketing Leadership, Finance and Business Management teams, Product and Channel Managers, Analytics, Operations, and other key partners across the organization. You will be responsible for managing projects and initiatives of varying complexity, often navigating periods of high demand and shifting priorities. Success in this role requires adaptability, strong organizational skills, and the ability to thrive in a fast-paced, dynamic environment. You will build and maintain strong relationships with stakeholders to strategically plan, coordinate, and execute marketing agendas, campaigns, projects, and deliverables.

Job Responsibilities

• Prepare and present executive management reports on marketing performance
• Track and report team OKRs, delivering performance scorecards
• Lead capacity planning, budget management, and resource allocation for centralized functions
• Set deadlines, assign ownership, and monitor progress for team deliverables
• Coordinate cross-functional projects with Brand, Commerce, and marketing teams
• Convert data into clear narratives highlighting successes and opportunities
• Build partnerships with stakeholders to achieve marketing goals
• Run cross-functional meetings, set agendas, capture action items, and ensure follow-ups
• Identify, escape, and resolve issues affecting project timelines or outcomes
• Execute strategic projects to improve marketing performance, growth, and engagement

Required Qualifications, Capabilities, and Skills

• 5 or more years of experience
• Strong project management skills
• Ability to partner and influence others
• Thought leadership and relentless focus on marketing excellence
• Good verbal and written communications
• Organized, initiative-taker, with the ability to manage multiple projects simultaneously
• Strong influencing, negotiation, and relationship skills
• Demonstrated ability to influence and drive measurable outcomes
• Exceptional analytical, process, and problem-solving skills
• Possess both cross-functional business and operational acumen
• Proven interpersonal effectiveness and ability to collaborate and work well with all levels of management and across organizational boundaries