Senior Assistant Site Manager | Multi-Site

Caliber Car Wash; Gainesville (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401K

Vacation Paid Time Off

Employee Assistance Program

Voluntary Life Insurance

Job summary

Caliber Car Wash is hiring a full-time Assistant Store Manager for our Gainesville, FL location. You will train and coach staff to deliver top performance, resolve customer questions and complaints, and communicate company goals across the team.

The role requires at least two years of customer service management experience, a proactive attitude, and a commitment to excellent service. A flexible schedule including weekends is expected.

Qualifications

• Minimum of 2 years of management experience in the service industry.
• Ability to train and coach staff to achieve top performance.
• Strong customer service orientation and problem-solving skills.
• Excellent communication and teamwork abilities.

Responsibilities

• Train and coach staff to achieve top performance and develop employees.
• Investigate and resolve customer questions, problems, or complaints.
• Communicate company goals to branch staff.
• Ensure growth of the business and contribute to site success.

Skills

Management experience

Leadership

Customer service

Team coaching

Tools

POS systems

Computer proficiency

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Store Manager Full Time Gainesville, FL, US

2 days ago Requisition ID: 2503

Salary Range: $20.00 To $20.00 Annually

Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the company operates with 50+ locations throughout the southeast and Texas. The company has a projected growth to 100+ sites in 3 years! Caliber is dedicated to the communities they serve through superior customer service. If you are a solutions-oriented, proactive, service industry leader seeking an opportunity with a growing organization that cares about its people; we need to talk!”

Our Purpose:

Caliber exists to Improve People’s Lives by providing career opportunities and professional growth to teammates and by providing exceptionally clean cars through an outstanding customer experience.

Duties & Responsibilities:

Train, and coach staff to achieve top performance and develop employees for future growth

Investigate and resolve any customer questions, problems, or complaints

Communicate all company goals to branch staff

Ensure the growth of the business and be committed to the company’s success

Responsible for management of site in the absence of the normal Site Manager

Responsible for communicating with SSCpotential issues orsite concerns with SSC staff

Experience:

Caliber Car Wash is seeking to hire a full-timeSr.Assistant Store Manager with a minimum of two years of customer service management experience to operateitsbrand newour state-of-the-art express tunnel car wash. The Assistant Store Manager is essential to the structure of the car wash, ensuring the highest level of customer service satisfaction.

We are looking for someone who wants to find a long-term career and grow with the company. If you have a good attitude and a strong work ethic, this might be the job for you. Strong attention to detail and seeing things through to completion area must.

Requirements:

Have a minimum of 2 years’ management experience; service industry experience strongly preferred

Demonstrate the ability to develop and train workforce, build relationships, and get results through others

Be proactive in developing andutilizingeffective strategies to meet client and internal deadlines

Be passionate about delivering superior customer service and take pride in driving location success

Possess excellent listening, organization, problem solving, and follow-through skills

Thrive in a team environment and be a positive team player

Be willing to work a flexible schedule including weekends

Have computerproficiencyand POS systems

Job Type: Full-time

Pay starting at: $20.00 per hour, plus bonuses and commission

We offer competitive pay with benefits:

Health Insurance

Vision Insurance

401K

Vacation Paid Time Off

Employee Assistance Program

Voluntary Life Insurance

The perfect candidate will meet Caliber standards andbe available for work, to complete work properly, and complete work on time. The degree to which the employee exemplifies the Caliber Core Values: Consistent, Accountable a Leader, has Integrity, strives to Be the Best, Efficient, and Respectful.

Caliber Car Washprovidesequal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation,disabilityor genetics. In addition to federal law requirements, Caliber Car Washcomplies withapplicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensationand training.