Assistant Site Manager

Caliber Car Wash; Ocala (FL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401K

Vacation Paid Time Off

Employee Assistance Program

Voluntary Life Insurance

Job summary

Caliber Car Wash is hiring an Assistant Store Manager in Ocala, FL to oversee operations at our new express tunnel car wash.

You will Train and coach staff to deliver top service, resolve customer questions, and relay company goals to branch teams while driving location growth and customer satisfaction.

Qualifications

• Minimum of 2 years in a customer service management role.
• Ability to train and develop staff for growth.
• Proactive in developing strategies to meet deadlines and goals.
• Strong customer service mindset and pride in location success.
• Excellent listening, organization, problem solving, and follow-through skills.
• Team player with flexibility to work weekends.

Responsibilities

• Train and coach staff to achieve top performance.
• Investigate and resolve customer questions or complaints.
• Communicate company goals to branch staff.
• Contribute to growth of the business and location success.

Skills

Customer service management

Leadership

Coaching

Communication

Tools

POS systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Store Manager Ocala, FL, US

Salary Range: $14.00 To $16.00 Hourly

Company Overview

Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a "best in class" car wash company with a focus on improving the customer experience. Today, the company operates with 50+ locations throughout the southeast and Texas. The company has a projected growth to 100+ sites in 3 years! Caliber is dedicated to the communities they serve through superior customer service. If you are a solutions-oriented, proactive, service industry leader seeking an opportunity with a growing organization that cares about its people; we need to talk!

Our Purpose:

Caliber exists to Improve People's Lives by providing career opportunities and professional growth to teammates and by providing exceptionally clean cars through an outstanding customer experience.

Duties & Responsibilities:

• Train, and coach staff to achieve top performance and develop employees for future growth
• Investigate and resolve any customer questions, problems, or complaints
• Communicate all company goals to branch staff
• Ensure the growth of the business and be committed to the company’s success

Experience:

Caliber Car Wash is seeking to hire a full-time Assistant Store Manager with a minimum of two years of customer service management experience to operate its brand new our state -of-the-art express tunnel car wash . The Assistant Store Manager is essential to the structure of the car wash, ensuring the highest level of customer service satisfaction.

We are looking for someone who wants to find a long-term career and grow with the company. If you have a good attitude and a strong work ethic, this might be the job for you. Strong attention to detail and seeing things through to completion are a must .

Requirements:

• Have a minimum of 2 years' management experience; service industry experience strongly preferred
• Demonstrate the ability to develop and train workforce, build relationships, and get results through others
• Be proactive in developing and utilizing effective strategies to meet client and internal deadlines
• Be passionate about delivering superior customer service and take pride in driving location success
• Possess excellent listening, organization, problem solving, and follow-through skills
• Thrive in a team environment and be a positive team player
• Be willing to work a flexible schedule including weekends
• Have computer proficiency and POS systems

Job Type: Full-time

Pay starting at: $14.00 per hour, plus bonuses and commission

We offer competitive pay with benefits:

• Health Insurance
• Vision Insurance
• 401K
• Vacation Paid Time Off
• Employee Assistance Program
• Voluntary Life Insurance

The perfect candidate will meet Caliber standards and be available for work, to complete work properly, and complete work on time. The degree to which the employee exemplifies the Caliber Core Values: Consistent, Accountable a Leader, has Integrity, strives to Be the Best, Efficient, and Respectful.

Caliber Car Wash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability or genetics. In addition to federal law requirements, Caliber Car Wash complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.