Senior Assistant Director of First-Year Recruitment

UMass Boston; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

UMass Boston is seeking a Senior Assistant Director for First-Year Recruitment to join the Undergraduate Admissions Office. You will lead outreach to prospective students and coordinate on- and off-campus visits, building partnerships with high schools, community colleges, and community-based organizations to influence enrollment.

You will monitor prospects and applications in your recruitment territory, develop strategies to convert prospects to enrolled students, and participate in admissions

Qualifications

• Bachelor’s degree and a minimum of three to five years in post-secondary undergraduate admissions.
• Experience in recruitment, applicant reading and counseling students.
• Excellent communication and presentation skills and a thorough understanding of new (first year) student recruitment and enrollment.
• Strong data background and experience using CRM software for recruitment planning and decision making.
• Experience with Slate Technolutions is preferred.

Responsibilities

• Schedule on- and off-campus visits and develop partnerships with high schools, community colleges and/or community agencies.
• Monitor prospects and applications in the assigned geo-territory and develop conversion strategies.
• Review admission applications and render decisions to meet enrollment goals for targeted pools.
• Conduct information sessions and provide career and enrollment counseling to various student groups.
• Track, collect and analyze prospect and applicant data related to access-based programs and provide reports.

Skills

Communication

Leadership

Presentation skills

Data analysis

Teamwork

Education

Bachelor's degree

Master's degree preferred

Tools

Slate Technolutions

CRM software

Job description

General Summary:

The Senior Assistant Director for First-Year Recruitment will work within the Undergraduate Admissions Office and report to the Senior Associate Director of Undergraduate Admissions. The incumbent is responsible for attracting students to the University through traditional means of on and off-campus visits and attendance at college fairs and/or through special projects. This role will also be responsible for building strong relationships with personnel at high schools and community-based organizations (CBO) who influence a student’s decision-making process; monitoring prospects and applications from an assigned recruitment territory; creating and implementing strategies to convert prospects to enrolled students; reviewing and rendering admission decisions; conducting information sessions; and providing career and enrollment counseling. The Senior Assistant Director of First-Year Recruitment will help support the recruitment and admissions-related functions such as the Directions for Student Potential (DSP) and Early College programs, including building internal and external relationships to increase enrollment, and liaising with university stakeholders to ensure consistent communications and a smooth onboarding process.

Examples of Duties:

Conduct recruiting activities, which include scheduling on and off campus visits and developing partnerships with high schools, community colleges and/or community agencies. Ability to use data to analyze recruitment efforts within assigned territory as well as within internal/external partnerships.

Monitor prospects and applications from assigned geo-territory; create and implement strategies to convert prospects to enrolled students.

Review admission applications and render admission decisions with the goal of increasing applications and yield of admitted students to meet established enrollment goals for targeted application pools.

Conduct interviews and information sessions and provide career and enrollment counseling to various groups of students.

Track, collect and analyze prospect and applicant data related to access-based programs and provide both in-progress and historical data and reports.

Maintain statistical data on assigned applicant pool and oversee decision activities of that pool; monitor participants’ progress of assigned pool by maintaining contact with appropriate campus faculty and/or staff.

Partner and liaise with key campus constituents including, but not limited to, Pre-Collegiate Programs, Student Support Services and Pathways and Multilingual Programs to providing data and context around recruitment practices and admission processes.

Identify, coordinate and cultivate relationships with a network of community-based organizations and strategic partnerships in key markets.

In conjunction with the Senior Associate Director and Director, design and implement marketing, communication, programming and external outreach strategies

Participate on committees, which impact designated applicant pool(s).

Serve as an agent on the office’s main telephone number queueing system.

Assist with transfer recruitment initiatives as necessary.

Support Undergraduate Admission recruitment and yield events and other campus events, as appropriate.

As requested by the Senior Associate Director and/or Director, create, facilitate, or contribute to office training initiatives and create presentations for admissions staff.

Assist with recruiting, interviewing, hiring, training non-benefitted seasonal readers and/or recruiters.

Perform additional duties as assigned.

Minimum Qualifications:

Bachelor’s degree and a minimum of three to five years in post-secondary undergraduate admissions with demonstrated success in effective communication and management skills. Prior experience in recruitment, applicant reading and counseling students, as well as demonstrated leadership or experience with managing groups or specific academic or admission-based programs/groups. Excellent communication and presentation skills and a thorough understanding of new (first year) student recruitment and enrollment required. Must be highly organized and detail orientated with demonstrated understanding of admissions systems. Experience and understanding of the use of technology in relation to recruitment and outreach efforts, including familiarity with the role of Customer Relationship Management (CRM) software; strong data background and experience in utilizing data in goal setting recruitment planning, and decision making. The incumbent is required to have and maintain throughout the duration of employment in this position a valid driver’s license and/or reliable transportation to travel throughout identified recruitment territory. Ability to work a flexible schedule, including evenings and weekends, as well as off-campus recruiting events, is required.

Preferred Qualifications:

• Master’s degree preferred.
• Demonstrated experience working with a diverse group of students and various publics preferred.
• Experience with managing and directing student employees and/or staff
• Experience with managing groups or specific programs preferred.
• Experience with Slate Technolutions
• Proficiency in another language (Spanish preferred) Knowledge, Skills and Abilities:
• Knowledge and understanding of new student recruitment and enrollment.
• Knowledge of standard administrative software programs, as well as ability to utilize technology.
• Ability to deliver services in an environment with an emphasis on customer service, both internally and externally.
• Ability to work effectively as a team member, as well as independently with minimum supervision.
• Ability to multi-task and prioritize tasks while respecting multiple deadlines and using time efficiently.
• Ability to establish and maintain professional working relationships with colleagues, as well as departmental staff, and be thoughtful of a multicultural environment.
• Strong oral and written communication skills.
• Strong organizational and problem-solving skills.
• Strong interpersonal skills.
• Strong commitment to customer service

Salary Ranges for the appropriate Pay Grade can be found at the following link:

Grade: 30

Salary Ranges

This is an exempt union position.

All official salary offers must be approved by Human Resources.

UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [e-mail] or 617-287-5150.

Departments: Undergraduate Admissions