Senior Asset Protection Advisor

Wawa, Inc.; Media (Delaware County); On-site; USD 140,000 - 160,000; Full time

Job summary

Wawa, Inc. is seeking a Senior Asset Protection Advisor to lead the implementation of Asset Protection programs across retail locations. This role focuses on driving loss prevention efforts, managing investigations, and collaborating with store leadership and law enforcement to enhance security strategies. Candidates should have a background in criminal justice and experience in retail security.

Qualifications

• 3–5 years of experience in retail asset protection or security.
• Demonstrated investigative experience, including ORC cases.
• Proficient with physical security tools and merchandise protection technologies.

Responsibilities

• Conduct thorough investigations into asset protection matters.
• Identify and assess risks related to theft and fraud.
• Develop and maintain relationships with law enforcement agencies.

Skills

Leadership

Analytical Skills

Problem-Solving

Communication

Interpersonal Skills

Education

Bachelor’s Degree in Criminal Justice, Pre-Law, or related field

Tools

CCTV

Access Control Systems

Job description

Direct message the job poster from Wawa, Inc.

We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.

Job Summary

The Senior Asset Protection Advisor (SAPA) is responsible for developing, educating, and leading the implementation of comprehensive Asset Protection and Security programs across assigned retail locations. This role is pivotal in driving strategic loss prevention efforts and ensuring operational compliance through proactive risk identification, sophisticated investigative work, and strong partnerships with store leadership and law enforcement.

The SAPA will conduct thorough investigations into a range of asset protection matters including internal/external theft, Organized Retail Crime (ORC), cash losses, deposit variances, and fraud. This role also assumes leadership responsibilities for complex cases and provides coverage for the Asset Protection Manager as needed.

Key Responsibilities

Risk Mitigation & Process Improvement

• Identify and assess internal and external risks related to theft, fraud, and physical security; recommend process improvements to reduce loss exposure.
• Evaluate physical security measures (e.g., CCTV, alarms, access control) across retail locations, training centers, and corporate offices.

Investigations & Incident Management

• Lead and manage confidential investigations into employee theft, credit card fraud, shrink variances, and other security concerns.
• Gather and analyze evidence through interviews, surveillance review, data analysis, and on-site audits.
• Partner with law enforcement to conduct complex ORC investigations and robbery incident reviews.
• Provide detailed case documentation and recommend appropriate actions including prosecution when warranted.

Store Engagement & Support

• Visit stores regularly to engage with leadership, conduct audits, provide training, and address root causes of shrink and operational non-compliance.
• Partner with Area Managers to develop localized strategies for loss prevention and policy enforcement.

Strategic Partnerships

• Develop and maintain strong relationships with local, state, and federal law enforcement agencies.
• Collaborate with cross-functional departments including Store Operations, Real Estate, and Human Resources to enhance security strategies and evaluate potential store sites.
• Manage and execute asset protection projects and initiatives requiring advanced investigative and project management skills.
• Serve as subject matter expert to regional teams, providing consulting, training, and operational support as needed.
• Excellent oral and written communication
• Proven ability to maintain confidentiality and professionalism
• Strong leadership, analytical, and problem-solving skills
• Ability to manage multiple projects simultaneously
• Effective interpersonal skills and a collaborative mindset
• Capable of working independently and under minimal supervision
• Flexibility to travel and work varied shifts including weekends and overnights
• Strong presentation and training facilitation skills

Basic Qualifications

• Bachelor’s Degree in Criminal Justice, Pre-Law, or related field preferred
• 3–5 years of experience in retail asset protection or security (store-level experience preferred)
• Demonstrated investigative experience, including ORC cases and confidential internal investigations
• Expertise in analyzing exception-based reporting (e.g., XBR)
• Proficient with physical security tools and merchandise protection technologies
• Advanced computer and reporting skills
• Existing connections or affiliations with professional law enforcement or asset protection organizations preferred

Reports To: Asset Protection Manager (with indirect influence across Store Operations leadership)

Travel Requirement: Regular travel to assigned stores and occasional overnight travel required.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail] or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting

• Industries

  Retail

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