Senior Asset Manager, Multifamily Capital

PNC Financial Services Group; Chicago (IL); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading financial services company seeks a Senior Asset Manager to oversee complex portfolios, manage customer requests, and ensure compliance. The role involves significant communication with stakeholders and requires a strong focus on customer satisfaction and risk management.

Benefits

Medical Coverage

Dental and Vision Options

401(k) with Match

Paid Time Off

Educational Assistance

Qualifications

• 3+ years of relevant industry experience.
• Knowledge of customer needs and satisfaction.

Responsibilities

• Oversees portfolios and performs transaction analysis.
• Monitors watch list assets and prepares cases for approval.
• Engages in communication with internal and external parties.

Skills

Customer Focused

Managing Risk

Education

Bachelors

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Asset Manager within PNC's Multifamily Capital organization, you will be based in Columbus or Dallas.

Job Description

• Oversees portfolios and/or customer request of high complexity and performs transaction analysis.
• Reviews and processes customer requests related to the servicing of assets, monitors watch list assets, and may transfer assets to special servicing area. Prepares and presents cases and approval memoranda for approval as designated and makes suitable recommendations to leadership. Reserve administration.
• May perform or coordinate inspections and complete reports.
• Reviews financial statements related to the asset, market and economic data to determine the economic impact and/or compliance impact for the operation of the assets. Interprets loan documents and servicing agreements. May perform risk ratings, create investor reports and escalate issues accordingly, and manage credit risk and compliance documentation. Identifies process improvement opportunities and may create and update policies and procedures as necessary.
• Engages in frequent verbal and written communication with internal and external parties which may include, high touch customers and their representatives, outside counsel, agencies, special servicers, and investors.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Required Skills and Experience

• Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line, and your name, the job ID, and your preferred contact method in the body of the email. All information will be kept confidential and used only to provide needed accommodations. Applicants may also call 877-968-7762 and say "Workday" for assistance. PNC is committed to an inclusive and accessible workplace and provides reasonable accommodations for qualified individuals with disabilities.

Accommodation request

PNC fosters an inclusive and accessible workplace. We provide reasonable accommodations to applicants and qualified individuals with disabilities. For accommodations, contact us via email at [e-mail]. Please include “accommodation request” in the subject line, your name, job ID, and contact info. Call 877-968-7762 and say "Workday" for assistance. All information is confidential.