Senior Architect - Enterprise Resilience & Stability

Citizens; Johnston (RI); Hybrid; USD 182,000 - 254,000; Full time

Job summary

Citizens is seeking a Distinguished Architect for Enterprise Stability & Resilience Engineering to lead the definition of enterprise architecture, governance, and engineering capabilities that enable resilient, secure, and high-performing customer journeys across the organization.

The role requires deep software engineering and enterprise architecture leadership, with a focus on identifying systemic risks, guiding investment priorities, and embedding resilience-by-design into engineering

Qualifications

• 15+ years of experience in software engineering, solution architecture, enterprise architecture, or large-scale technology leadership roles.
• Demonstrated expertise across software engineering, architecture, delivery, and operational excellence.
• Proven ability to design and influence large-scale enterprise technology ecosystems.
• Strong understanding of distributed systems, APIs, integration architecture, event-driven architectures, middleware, data platforms, and enterprise application landscapes.
• Experience designing highly available, fault-tolerant, resilient, and recoverable systems.
• Deep understanding of business capability modeling and customer journey architecture.
• Strong executive communication, influencing, and strategic leadership skills.
• Exceptional systems-thinking capabilities with an ability to connect technology decisions to business outcomes and customer impact.

Responsibilities

• Define the enterprise architecture vision and strategy for Stability, Resilience, Reliability, Recoverability, Security, and Performance Engineering.
• Develop reference architectures, engineering standards, patterns, frameworks, and reusable capabilities that improve enterprise resilience.
• Architect resilience capabilities across critical customer journeys, business functions, and technology ecosystems.
• Identify systemic risks, architectural vulnerabilities, concentration risks, failure points, and operational dependencies across the enterprise.

Skills

Enterprise architecture

Systems thinking

Executive communication

Strategic leadership

Resilience engineering

Customer journey architecture

Distributed systems

Risk identification

Job description

Citizens is seeking a Distinguished Architect for Enterprise Stability & Resilience Engineering to lead the definition of enterprise architecture, governance, and engineering capabilities that enable resilient, secure, and high-performing customer journeys across the organization.

The role requires deep software engineering and enterprise architecture leadership, with a focus on identifying systemic risks, guiding investment priorities, and embedding resilience-by-design into engineering