Senior Architect, Digital Technology

Samsonite International S.A.; Mansfield (MA); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Samsonite International S.A. seeks a Senior Architect, Digital Technology to design and deliver strategic ecommerce initiatives. You will guide architecture across Digital stack, focusing on performance, security, and scalable platforms.

Hybrid work arrangement: four days on site and one day remote weekly, with leadership duties and cross‑functional collaboration across teams.

Qualifications

• 10+ years of Digital Solution Architecture in Retail/consumer web.
• Bachelor’s degree in CS or related field or equivalent experience.
• Experience with Salesforce Commerce Cloud E‑commerce platform.
• Experience with AWS, GCP, or Azure.
• Exposure to data analytics systems like Salesforce Data Cloud, Snowflake, or Databricks.

Responsibilities

• Architect and deliver digital initiatives driving revenue/efficiency.
• Lead implementation with AI/non‑AI products for Ecommerce.
• Present current and future state of digital products to stakeholders.
• Hybrid role: on‑site 4 days, remote 1 day weekly.
• Architect multi‑tenant systems and reference apps across platforms.

Skills

Leadership

Communication

Analytical skills

Negotiation

Education

Bachelor’s degree in Computer Science or related tech field

Tools

SFCC/SFRA

NodeJS

APIs (REST/SOAP)

SFTP/Batch

API Gateways

CDN & Service Workers

PWA

Multi-tenant architecture

Salesforce Marketing Cloud

Salesforce Service Cloud

Job description

Who we are:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

About Us

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Job Description

Senior Architect, Digital Technology will architect, design, and deliver business initiatives that drive revenue and/or improve efficiency working in Samsonite’s Digital Technology team. The individual will maintain an in-depth view of the organization’s technologies and architectures around Ecommerce systems. This role will be accountable for an aspirational roadmap for the Digital stack with a focus on industry specific trends, emerging technologies, and strategic differentiators. The individual will present and socialize the current and future state of Digital Products and Platforms to various stakeholders. This is a hybrid role; we work on site 4 days and remotely 1 day weekly.

• Operating as a Forward Deployed Engineer, this role works directly on the front lines of implementation, helping Ecommerce business units integrate and maximize the value of AI/non-AI products and platforms.
• Strong understanding of SFCC, SFRA, CDN, NodeJS, ETL, Build Processes, Web Vitals, Code quality evaluations, Atlassian processes, and Microservices.
• Experience in implementation and integration of various solutions such as Product Information Management (PIM), Content Management Systems (CMS), Digital Asset Management (DAM) and A/B Testing Solutions.
• Expert understanding of Payment and Order Management systems and integration concepts – REST, SOAP, Batch, SFTP, API Gateways.
• Deep understanding of Content Delivery Networks, Network traffic routing and Service Workers.
• Experience in headless architecture, progressive web apps (PWA) as well as API Orchestration with an overarching focus on performance optimization.
• Demonstrated ability architecting multi-tenant systems and platforms with a focus on building reference applications, across a variety of platforms.
• Knowledge of Salesforce Marketing Cloud and Salesforce Service Cloud is a plus.
• Knowledge of IT security and regulatory compliance (PCI, PII, etc.)
• Excellent analytical and technical skills and ability to lead, direct and challenge teams in process, methods, and approach.
• Strong communication, leadership, and negotiation skills to work closely with business and other cross-functional teams.
• Strong understanding of ecommerce ecosystems and processes that include end-to-end data flows and processing from order management, fulfillment, payments, customer service and other backend systems.
• Experienced in working across multiple teams and adapting various architectures to meet business needs.

Qualifications

• Minimum 10 years of Digital Solution Architecture experience in Retail or Consumer web environment
• Bachelor’s degree in computer science, or Applications, or related technology field, OR equivalent work experience
• Experience working on Salesforce Commerce Cloud E-commerce platform and sound knowledge of Web Applications on various infrastructures
• Experience in one of the cloud providers like AWS, GCP or Azure.
• Exposure to one of the data analytical systems, like Salesforce Data Cloud, Snowflake or Databricks

About The Team

Why you’ll love working here:

• Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
• Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers us to bring our authentic selves and unique differences to work every day.
• Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

What We Value

At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.