Senior Architect AI Engineering and Platforms

TransUnion; Chicago (IL); Hybrid; USD 143,000 - 238,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

HSAs and FSAs

Life and AD&D insurance

Disability coverage (short/long term)

401(k) with employer match

Employee Stock Purchase Plan (ESPP)

Paid holidays

Commuter benefits

Volunteer time off

Job summary

TransUnion is seeking a Senior Architect for the AI Engineering and Platforms group. The role focuses on designing, building, and operating core AI platform components across multi-cloud and hybrid environments.

You will mentor engineers, drive architecture, and ensure performance, security, and reliability. This hybrid position requires in-person collaboration at a TransUnion office at least two days a week, with responsibilities spanning platform design, governance, and advancing CI/CD for AI

Qualifications

• Bachelor’s or master’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
• 10+ years in ML engineering, data engineering, distributed systems, or platform development.
• Hands-on GenAI platform experience with production solutions.
• Experience delivering AI/data platform components used by multiple teams.

Responsibilities

• Contribute to the technical vision and lead architecture of AI platform capabilities.
• Design scalable AI capabilities across multi-cloud and hybrid environments.
• Advance automation and DevOps practices for CI/CD of data and AI services.
• Provide design reviews and mentor engineers.

Skills

Technical leadership

Architectural design

Distributed systems

Cloud computing

Communication

Education

Bachelor's or Master's in CS/Engineering

Tools

Docker

Kubernetes

Terraform

Prometheus/Grafana

ELK Stack

Job description

The AI Engineering and Platforms team designs, builds, and operates the foundational AI capabilities that support products and use cases for internal and external users across multi-cloud and hybrid environments. The team partners with Product and Engineering to deliver scalable, secure, and reliable AI platforms and AI-enabled solutions. The Senior Architect, AI Engineering and Platforms will report to Director for Software Development and is a highly technical, hands‑on individual contributor responsible for designing, building, and operating core AI platform components. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• Contribute to the technical vision for foundational AI platforms and lead the architecture and delivery of assigned platform capabilities.
• Design and implement scalable AI capabilities across multi-cloud and hybrid environments.
• Implement and evolve the standardized development path for AI-enabled products, including agentic AI capabilities, observability, evaluations and measurement, operational controls, and guardrails.
• Ensure the availability, performance, scalability, and security of assigned platform components.
• Partner with cross-functional teams to translate business and technical requirements into platform designs and delivery plans.
• Evaluate, prototype, and integrate emerging technologies that enhance platform capabilities and user outcomes.
• Apply best practices for data governance, metadata management, data quality, security, and compliance.
• Provide technical guidance, conduct design reviews, and mentor engineers.
• Advance automation and DevOps practices supporting the continuous integration and deployment of data and AI services.

Required Knowledge and Experiences

Bachelor’s or master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience supporting the design and delivery of complex AI, data, or platform solutions.

• 10+ years of experience across ML (Machine Learning) engineering, data engineering, distributed systems, or platform development, including three or more years of hands‑on experience building GenAI (Generative Artificial Intelligence) platforms or capabilities.
• Hands‑on experience delivering production GenAI solutions for internal or external users, including retrieval quality, latency management, cost optimization, and evaluation‑driven quality improvements.
• Experience building scalable AI or data platform components adopted by multiple teams, with measurable developer or user experience outcomes.
• Strong problem‑solving, analytical, communication, and collaboration skills, with the ability to explain complex technical concepts to technical and nontechnical audiences.

Required Technical Skills

Advanced expertise in at least one major cloud platform, including Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP), with working knowledge of multi‑cloud and hybrid architectures.

• Strong proficiency with Docker, Kubernetes, infrastructure‑as‑code, API design, microservices architecture, continuous integration, and continuous deployment.
• Hands‑on knowledge of GenAI architecture and engineering, including vector search, knowledge graphs, Retrieval‑Augmented Generation (RAG), agentic frameworks, model fine‑tuning, evaluation frameworks, and cost management.
• Experience with distributed computing technologies such as Apache Spark or Apache Hadoop and infrastructure‑as‑code tools such as Terraform or AWS CloudFormation.
• Experience implementing cloud security and compliance controls and using observability tools such as Prometheus, Grafana, and the Elasticsearch, Logstash, and Kibana (ELK) Stack.

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:

• Experience establishing standardized development patterns or “golden paths” for AI‑enabled products.
• Familiarity with metadata management, data governance, and data quality frameworks.
• Experience optimizing AI platforms for retrieval quality, latency, reliability, and cost.
• Experience evaluating and integrating emerging AI technologies into enterprise‑scale platforms.
• Experience providing technical mentorship and influencing engineering practices across multiple teams.

Benefits that support every part of your life

For Your Health

• Enjoy day‑one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
• Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
• Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection

• We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability.
• You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family

• From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter.
• Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future

• Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP).
• Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.

For You

• Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness

• Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s affirmative action program for individuals with disability and protected veterans are available for review to any associate or applicant for employment upon request by contacting [e-mail]. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

Pay Scale Information

The U.S. base salary range for this position is $142,500.00 - $237,500 annually.

*The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job‑related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non‑sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long‑term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title: Sr Architect, Software Development Company: TransUnion LLC