Senior Applications Engineer

Datacolor; Lawrenceville (NJ); Ibrido; USD 75.000 - 100.000; Tempo pieno

Descrizione del lavoro

Datacolor, a global leader in color management solutions, seeks a Senior Applications Engineer to join our Lawrenceville, NJ-based team. You will provide technical and color-management support, diagnose software issues, and assist customers via phone, email, and remote access.

Travel up to 50% is required. Ideal candidates have 2–6 years of color-management experience, strong communication skills, and proficiency with Windows and color matching systems.

Competenze

• 2–6 years Industry Experience in color management (degree in relevant field preferred).
• Proficient in Windows software and MS Office.
• Bachelor’s degree preferred or equivalent industry experience.

Mansioni

• Provide technical and color-management support to customers.
• Diagnose software issues and assist via phone, email and remote access.
• Assist sales by demonstrating software solutions and helping customers achieve results.
• Lead color seminars, training events and webinars and present to larger audiences.

Conoscenze

Color management

Windows proficiency

Communication skills

Presentation skills

Training delivery

Travel 50%

Formazione

Bachelor's degree preferred

Strumenti

Datacolor software

Color Matching systems

Descrizione del lavoro

Datacolor is a global leader in color management solutions, helping businesses and professionals achieve consistent, accurate color across industries. We develop innovative instruments, software, and services that enhance the precision, performance, and efficiency of color-critical workflows for customers in over 100 countries across Europe, the Americas, and Asia. At Datacolor, we are a collaborative and innovation-driven company where technology and creativity intersect, and we continue to grow. If you're passionate about innovation and collaboration and want to make a meaningful impact in a global organization, we’d love to hear from you. Learn more at www.datacolor.com

Datacolor is actively seeking a talented Senior Applications Engineer to join our global workforce.

Position Summary:

The Senior Applications Engineer provides technical and color-management support, diagnoses software issues, and assists customers via phone, email, and remote access. The role requires 2–6 years of color-management experience, strong communication skills, and proficiency with Windows and color matching systems.

Essential Duties and Responsibilities:

• Install and train Datacolor equipment, such as color matching software and quality control software at customer locations.
• Conduct telephone, email, and web support on a regular basis and will be responsible to help solving color related problems at customer sites.
• Assist the sales team by demonstrating our software solutions to potential customers, and help customers obtain the desired results.
• Assist in setting up color seminars, customer training events, webinars, and must be able (in time) to present to a larger audience.

Requirements/Qualifications:

• 2-6 years Industry Experience in color management (An industry specific degree e.g. Textile, Paint, Plastic, or Printing will be taken into consideration as some job experience).
• Proficient in Windows Software, working knowledge of PC (Microsoft Office, Windows).
• Bachelor’s degree preferred (Industry experience equivalent will be considered).
• Ability to travel 50% (May be more or less. Some travel on own time required).
• Must be a team player and capable of working independently.
• Excellent presentation/communications skills.
• Proficient in the use of Color Matching systems and Color Quality Control Systems (Datacolor preferred).
• Experience in paint (Preferred) or plastic/ink industry.
• Manage and support corporate/key accounts.
• Demonstrate advanced knowledge of color theory, with the ability to deliver customer and internal training courses.
• Lead large-scale sales demos and provide technical support throughout the sales process.
• Manage and support trade shows and industry events, including setup and onsite activities.
• Maintain strong knowledge and proficiency across multiple industries and share expertise by training and supporting colleagues within different industries.
• Independently handle onsite scheduling challenges, complex customer situations, account assignments, and training-related issues in the absence of the Applications Manager.

Location:

The role is based in Lawrenceville, New Jersey, and is a hybrid role in line with current company policy.

Our Core Values:

Learn, understand and live the Datacolor Core Values of Customer Focus, Execution, Ownership, Teamwork, Learning, Ethics, and Passion.

Our Core Competences

We believe Communication, Adaptability and Problem Solving are core competencies that all our employees consistently demonstrate.

Salary Range:

Total compensation budget of $75,000–$100,000.

This job posting includes a pay range, reflecting the salaries or hourly rates that Datacolor anticipates it might offer for the specified role at the time of posting. Typically, Datacolor aims to hire for this position at the midpoint of the range. However, in exceptional cases where an external candidate possesses significantly higher experience, credentials, or expertise than expected, Datacolor may consider offering a salary or rate towards the upper end of the range. Additionally, Datacolor welcomes applications from candidates with less experience, as we believe in providing opportunities for growth and development.

Datacolor is committed to rewarding your dedication with an attractive compensation package. We offer an environment that fosters personal and professional growth, where your ideas matter. Our flat hierarchy ensures easy access to everyone, promoting collaboration and innovation.

Interested:

• Want to work in a company focused on innovative color management solutions?
• Looking for flexibility and autonomy in a global and diverse company?
• Want to be able to make daily connections with people all over the globe?
• Do you want to work in an open and informal atmosphere where your personal input is valuable?

Offers of employment made by the company are contingent upon satisfactory completion of one or all of the following: a background investigation, education verification, and reference check.

Notice: Datacolornever asks for personal or financial information via social media and does not contact candidates through private messages on messaging platforms. All official recruitment communications are conducted through our corporate email addresses and career website.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.