Senior Applications Analyst - Digital Payments

First Merchants Bank; Tennessee; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Vacation/Sick Time

Paid Holidays

Tuition Reimbursement

Job summary

First Merchants Bank seeks a Senior Applications Analyst to elicit stakeholder needs, analyze business requirements, and evaluate risk for assigned applications, ensuring reliability and alignment with vendor requirements.

You will lead initiatives, manage reporting, support disaster recovery plans, and collaborate across departments to drive efficiency and improve client experiences within our financial services environment.

Qualifications

• 3+ years of application/business/systems analyst experience in a financial services environment.
• Ability to elicit stakeholder needs, analyze requirements, and document risk.
• Experience with enterprise applications, bank integrations, and reporting tools.

Responsibilities

• Ensure the assigned applications are fully utilizing features and drive efficiency; improve client experience.
• Evaluate product offerings and identify feasibility, business value, and benefits; present with rationale.
• Lead or participate in projects (system upgrades, bank integrations) using standard project management practices.
• Maintain reporting systems to provide actionable information for decisions.
• Maintain Disaster Recovery plans and models.
• Ensure changes follow standard processes with approvals.

Skills

Business analysis

Requirements gathering

Stakeholder management

Problem solving

SQL

Risk assessment

Education

Bachelor's degree in business, IT, or related field

Financial services knowledge

Tools

SQL

SSRS

SAS Visual Analytics

Microsoft Excel

Job description

First Merchants Bank is seeking a Senior Applications Analyst to join our team. This position will be responsible for eliciting needs of the stakeholders, analyzing business requirements, identifying business opportunities, preparing documentation, and evaluating risk for assigned applications. Ensure assigned applications work reliably for the business and are kept current per the vendor requirements; maintain, troubleshoot, and support systems daily.

As part of this role, duties and responsibilities include:

• Ensure the assigned applications are fully utilizing the feature/functionality and that processes are efficient. Perform business process review and analyses in order to drive efficiency and utilization gains throughout the department. Actively seek ways to improve the client experience.
• Responsible for evaluating product offerings and potential enhancements and identifying the feasibility, business value proposition, and/or the benefits to be gained. Make a recommendation to team with rationale and obtain a supported team decision.
• Lead and/or participate on projects as needed (system upgrades, bank integrations, etc.). Collaborate with other departments to lead and facilitate the implementation and fulfill the initiative purpose and goal through standard best practice project management techniques.
• Maintain and manage reporting systems to provide actionable information to drive business decisions.
• Maintain Disaster Recovery plans and models.
• Ensure all application changes follow the standard process while keeping exceptions to a minimum and only with special approval.

In order to be successful in this position, we require the following:

• High school diploma or equivalent (GED).
• A minimum of three (3) years of application/business/systems analyst experience in a financial industry environment.

The following would be a plus:

• Bachelor's degree in business, operations or a related field
• Direct Banking experience, including exposure to and understanding of bank structure/operations
• For Enterprise Applications:
  • Technical certifications in Microsoft, CompTIA, and/or Cisco
  • Foxtrot Certification
  • Knowledge of SQL, SAS Visual Analytics, SSRS, or other reporting technology
• For Deposit Applications:
  • Payment Certifications (AAP, NCP, and/or APRP)
  • Knowledge of SQL

First Merchants offers the following:

• Base Pay PLUS Bonuses
• Medical, Dental and Vision Insurance
• 401k
• Health Savings and Flexible Spending Accounts
• Vacation/Sick Time
• Paid Holidays
• Paid Parental Leave
• Tuition Reimbursement
• Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.