Senior Application Engineer & Customer Success

Roboze; Houston (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Roboze in Houston, TX, is seeking a Senior Application Engineer & Customer Success to be a trusted technical partner for customers adopting Roboze technologies. You will work with customers and internal teams to identify high-value applications, assess feasibility, and develop additive manufacturing solutions for production environments.

From the U.S. Center of Excellence, you will lead trials, guide design for additive manufacturing, and drive customer adoption across multiple industries.

Qualifications

• 3–5 years of experience in Application Engineering or similar customer-facing role.
• Experience with CAD modeling and evaluating design for additive manufacturing.
• Strong communication, presentation, and project management skills.

Responsibilities

• Serve as a trusted technical partner to customers adopting Roboze technologies.
• Identify high-value applications for additive manufacturing and assess feasibility.
• Develop and validate AM solutions and support integration into production.
• Lead technical trials, demonstrations, and customer validations.
• Collaborate with Sales, BD, Marketing, Production, and Digital Manufacturing teams.
• Travel up to 50% across the United States.

Skills

Communication

Project management

Presentation skills

Problem solving

Education

Bachelor’s or Master’s in Mechanical Engineering, Aerospace Engineering, Materials Engineering, Manufacturing Engineering, or related field

Tools

CAD modeling software

Job description

Location: Houston, Texas
Employment type: Permanent, Full-time
Work arrangement: Hybrid
Department: Application Engineering

Roboze is redefining how mission-critical parts are made: locally, on demand, and without compromise.

Through advanced materials, precision engineering, and next-generation additive manufacturing technologies, we help leading organizations transform complex manufacturing challenges into high-performance, production-ready applications.

We are not following the traditional rules of manufacturing. We are rewriting them.

From our U.S. Center of Excellence in Houston, Texas, we are expanding our Application Engineering team.

Why This Role Matters

As a Senior Application Engineer & Customer Success, you will serve as a trusted technical partner to customers adopting Roboze technologies.

You will work closely with customers and internal teams to identify high-value applications, assess technical feasibility, develop and validate additive manufacturing solutions, and support their integration into real production environments.

By connecting customer requirements with Roboze materials, technologies, and production capabilities, you will play a key role in accelerating technology adoption and generating measurable value for our customers.

In This Role, You Will

• Work directly with customers to understand their technical, operational, and production requirements.
• Identify and develop high-value applications for advanced additive manufacturing.
• Evaluate application feasibility, including materials, design, manufacturing parameters, performance requirements, and production scalability.
• Develop and optimize 3D-printed solutions using advanced polymers and high-performance materials.
• Apply Design for Additive Manufacturing principles to improve part performance, reliability, and manufacturability.
• Lead technical trials, application development projects, demonstrations, and customer validations.
• Support customers throughout the application lifecycle, from initial concept and feasibility assessment to validation and production adoption.
• Manage strategic technical projects within assigned industries and customer accounts.
• Collaborate closely with Sales, Business Development, Marketing, Production, and Digital Manufacturing teams.
• Gather and analyze customer feedback to improve application performance, customer experience, and technology adoption.
• Contribute to technical documentation, application notes, case studies, training materials, and customer presentations.
• Provide technical guidance and mentorship within the Application Engineering team, sharing best practices and supporting complex projects.

The role requires the ability to travel up to 50% across the United States.

Who You Are

• A strong technical communicator who can guide complex discussions with both engineering teams and business stakeholders.
• A strategic thinker with a hands-on engineering mindset and a practical approach to problem-solving.
• Able to translate customer challenges into technically sound and commercially valuable applications.
• Comfortable working across multiple industries and managing different customer requirements and priorities.
• Proactive, organized, and autonomous in managing projects, deadlines, and customer relationships.
• Comfortable collaborating in a fast-paced, international, and cross-functional environment.
• Motivated by experimentation, continuous improvement, and the development of new manufacturing solutions.

What We Are Looking For

• Bachelor’s or Master’s degree in Mechanical Engineering, Aerospace Engineering, Materials Engineering, Manufacturing Engineering, or a related technical field.
• 3–5 years of experience in Application Engineering, Additive Manufacturing, Manufacturing Engineering, Product Development, or another customer-facing technical role.
• Proven experience managing technical projects and supporting customers through complex engineering decisions.
• Strong proficiency with CAD modeling software.
• Knowledge of Design for Additive Manufacturing, mechanical design, materials, or manufacturing processes.
• Experience with 3D printing, additive manufacturing technologies, high-performance polymers, or composite materials is strongly preferred.
• Solid project management capabilities and business acumen.
• Ability to interpret technical requirements and communicate recommendations clearly.
• Strong presentation, relationship-management, and problem-solving skills.
• Availability to travel up to 50% across the United States.

Experience in Aerospace & Defense, Energy, Oil & Gas, Automotive, Industrial Manufacturing, or other highly regulated and performance-driven industries will be considered a strong advantage.

What We Offer

• A performance-driven culture that rewards innovation, agility, ownership, and results.
• Competitive compensation based on experience.
• Company benefits, including medical and dental insurance, 401(k), paid vacation, and sick time.
• Significant opportunities for professional growth, cross-functional exposure, and continuous learning.
• The opportunity to work directly with advanced materials and next-generation additive manufacturing technologies.
• An international and collaborative environment where technical expertise can generate a visible impact.
• The opportunity to contribute to the growth of Roboze’s U.S. Center of Excellence and shape the future of advanced manufacturing.

Join the Mission

We are not here to make small improvements.

We are here to challenge traditional manufacturing models and help organizations produce high-performance parts faster, closer to where they are needed, and with greater efficiency.

If you are ready to turn complex engineering challenges into real industrial applications, your mission starts in Houston.