Senior Application Engineer

Zones LLC.; Redmond (WA); On-site; USD 124,000 - 152,000; Full time

Benefits offered by this job

Medical coverage

Sick leave

Job summary

Zones LLC. is seeking a Sr. Application Integration Engineer to design and build an integration-focused application in Redmond, WA. The role emphasizes connecting multiple databases and enterprise systems via APIs, triggering automated workflows, and creating/updating ServiceNow tickets.

The candidate should demonstrate strong Azure, API, automation, and monitoring experience, delivering a secure and scalable solution from design through deployment and knowledge transfer.

Qualifications

• Experience designing integration architectures and API-based connections.
• Hands-on implementation of REST APIs to connect databases and internal systems.
• Experience with ServiceNow integration and ticket workflows.
• Knowledge of telemetry, monitoring, and dashboards for operations.

Responsibilities

• Design the application architecture and integration approach.
• Build REST API connections to databases and internal systems.
• Develop automation and orchestration based on returned data.
• Integrate with ServiceNow for ticket creation and updates.
• Implement authentication, access controls, logging, and error handling.
• Add telemetry, monitoring, dashboards, and operational alerts.
• Support testing, deployment, documentation, and knowledge transfer.

Skills

C#/.NET

Python

Azure

REST APIs

ServiceNow integration

Power BI

Git / CI/CD

Azure Functions

RBAC / security

Telemetry / Monitoring

Tools

ServiceNow

Power BI

Azure Monitor

Git

Job description

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT. TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

Term: 8+ months

Location: Redmond, WA

Pay: $90.00 - $110.00; commensurate with experience

Hours: 8:00 AM – 5:00 PM PST

We are seeking a senior engineer who can design and build a focused application that connects to multiple databases and enterprise systems through APIs. The application should use the information returned by those systems to provide customer-facing answers, trigger automated workflows, create or update tickets in ServiceNow and other internal platforms, and capture operational telemetry for monitoring and reporting.

What you will do as the Sr. Application Engineer:

The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

Senior Application Integration Engineer / Senior Full-Stack Developer with strong Azure, API, automation, database, and ServiceNow integration experience. This should be a hands‑on builder who can translate requirements into a secure, supportable solution and carry the project from technical design through deployment and knowledge transfer.

KEY RESPONSIBILITIES

• Design the application architecture and integration approach
• Build REST API connections to databases and internal systems
• Develop automation and orchestration based on returned data
• Integrate with ServiceNow for ticket creation and updates
• Implement authentication, access controls, logging, and error handling
• Add telemetry, monitoring, dashboards, and operational alerts
• Support testing, deployment, documentation, and knowledge transfer

What you will bring to the team:

CORE EXPERIENCE

• C#/.NET and/or Python
• Azure application development
• Azure Functions, Logic Apps and App Service
• REST APIs, OAuth, webhooks and API integration
• SQL / NoSQL and telemetry data
• ServiceNow API and workflow integration
• Power Platform / Power Automate
• Power BI integration
• Microsoft Teams integration
• Azure Monitor / Application Insights
• Git, CI/CD, automated testing and secure development
• Azure OpenAI / Copilot Studio / agentic development
• RAG and AI grounding
• IoT/device telemetry and event-driven architecture
• IP networking, VLANs and device/API troubleshooting
• Experience integrating monitoring or hardware-management platforms
• Authentication, RBAC, secrets management and auditing
• Production support, documentation and knowledge transfer

NICE-TO-HAVE

• AV systems experience
• DSP/API integration
• Extron/Crestron or similar AV control platforms
• Microsoft Teams Rooms / Teams device ecosystem
• SNMP/device monitoring concepts
• PowerShell
• Experience building operational dashboards

#LI-TB1

Zones offers a comprehensive Benefits package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job – with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.