Senior Application Analyst - PACS Imaging - FT - Days - DIO

CO010 Memorial Healthcare System; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Memorial Healthcare System in Miramar, FL is seeking a skilled IT analyst to support PACS and RIS operations. This role liaisonizes digital imaging initiatives within IT and Imaging Services, ensuring timely image/data transmission and ongoing system enhancements.

The candidate will mentor junior staff, guide vendors on upgrades, and drive efficiency through detailed reporting and workflow optimization. Strong knowledge of radiology IT applications and HIPAA compliance is essential.

Qualifications

• Associates degree in Information Technology required.
• Minimum five (5) years of relevant experience.
• Experience with radiology information systems preferred.

Responsibilities

• Serve as mentor and technical resource for junior analysts.
• Lead vendor selection, data management, and process improvement for assigned applications.
• Contribute to design and upgrade of systems to ensure up-to-date versions.
• Provide guidance to vendors on patches and upgrades for reliability.
• Generate and analyze reports to inform decision making and improve workflows.
• Manage multiple applications projects or lead a module requiring expertise.

Skills

Accountability

Accuracy

Analysis and decision making

Customer service

Effective communication

Healthcare information systems

HIPAA

IT applications

IT customer support

Problem solving

Project management (IT)

Responding to change

Standards of behavior

Systems administration

Team work

Education

Associate degree in Information Technology

Tools

PACS

RIS

Job description

Location

Miramar, Florida

About Memorial

At Memorial, we are dedicated to improving the health, well‑being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary

You will be responsible for the day-to-day operations support for the organizational Picture Archiving and Communication System (PACS) and Radiology Information System. Additionally, you will act as liaison in digital imaging initiatives within the Information Technology department and Imaging Services.

Duties

• Ensure accurate and timely transmission of images and data to the appropriate destinations
• Participate in modifying, developing, and improving the hardware and software for the RIS and PACS
• Manage the maintenance of department computer hardware
• Quality control, educate all hospital staff on radiology information system usage and PACS
• Develop tools to quantify performance metrics in current and redesigned work processes
• Handle the management of image flow, archiving data storage, auto‑routing and pre‑fetching and other related activities
• This position is responsible for administration and work related to Memorial's business or clinical applications
• Provides day‑to‑day management of applications for complex or large applications
• Responsible for supporting systems designing, building, testing, debugging and installation

Responsibilities

• Serves as a mentor and technical resource for junior analyst to gain expertise on more specialized and complex clinical applications and functions
• Leads vendor selection, data management, and process improvement activities for assigned business application
• Contributes to the design and upgrade of systems to ensure up‑to‑date versions
• Provides guidance to vendors on patches and upgrades needed to existing business systems in order to ensure up‑to‑date and reliable functionality fit for Memorial
• Generates and analyzes reports for a specific application in order to inform Memorial's decision making process, improve efficiency, and to outline workflow and processes
• Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate
• Manages multiple applications projects or serves as a project lead for a application module or system that requires high level of subject matter expertise or certifications related to a specific application
• Performs complex work for assigned applications including analyzing system capabilities to resolve questions of program intent, identifying output requirements, input data acquisition, reporting techniques and structure, and data controls
• Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization
• Contributes to the planning of application development and deployment, looking at existing information to identify areas for improvement
• Independently provides viable resolution to end‑user inquiries and problems related to applications, consulting with appropriate vendors where needed
• Recognized subject matter expert for assigned clinical application and may manage special projects for applications teams aimed at advancing the customer experience, reporting, and overall work and data flow through the system
• Researches market and industry data to understand the use and prevalence of specific clinical applications within healthcare systems
• Develops or modifies established processes and procedures, leveraging market and industry research, to support application efficiency and improvement
• Maintains advanced knowledge of current operational workflows that are supported through the business or clinical applications
• Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end‑users and to mitigate any functional or operational issues
• Tests and troubleshoots existing and proposed systems in order to resolve and anticipate application issues, but also to verify accuracy and compliance with Memorial procedures

Competencies

• ACCOUNTABILITY
• ACCURACY
• ANALYSIS AND DECISION MAKING
• ANALYSIS AND DECISION MAKING - IT
• CUSTOMER SERVICE
• EFFECTIVE COMMUNICATION
• HEALTHCARE INFORMATION SYSTEMS
• HIPAA
• IT APPLICATIONS
• IT CUSTOMER SUPPORT
• PROBLEM SOLVING
• PROJECT MANAGEMENT (IT)
• RESPONDING TO CHANGE
• STANDARDS OF BEHAVIOR
• SYSTEMS ADMINISTRATION
• TEAM WORK

Education and Certification Requirements

Associates: Information Technology (Required)

Additional Job Information

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May require specialized knowledge in a business line.

Required Work Experience

Minimum Five (5) years of relevant experience.

Other Information

Additional Education Info: Computer Science, or related field. Relevant work experience may substitute for education requirement.

Working Conditions and Physical Requirements

• Bending and Stooping = 40%
• Climbing = 20%
• Keyboard Entry = 60%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 20%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
• Lifting or Carrying > 75 lbs Non-Patient = 20%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 40%
• Pushing or Pulling > 75 lbs Non-Patient = 20%
• Reaching = 40%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 60%
• Running = 0%
• Sitting = 60%
• Squatting = 40%
• Standing = 60%
• Walking = 60%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 20%
• Biological Hazards - Respiratory = 20%
• Biological Hazards - Skin or Ingestion = 20%
• Blood and/or Bodily Fluids = 20%
• Communicable Diseases and/or Pathogens = 20%
• Asbestos = 0%
• Cytotoxic Chemicals = 20%
• Dust = 60%
• Gas/Vapors/Fumes = 20%
• Hazardous Chemicals = 20%
• Hazardous Medication = 20%
• Latex = 20%
• Computer Monitor = 60%
• Domestic Animals = 20%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 20%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 20%
• Magnetic Fields = 20%
• Moving Mechanical Parts = 20%
• Needles/Sharp Objects = 0%
• Potential Electric Shock = 20%
• Potential for Physical Assault = 0%
• Radiation = 20%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 20%

Shift

Primarily for office workers - not eligible for shift differential

Disclaimer

This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages and Benefits

Wages shown on independent job boards reflect market averages, not specific to any employer. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [e-mail] Be where care matters. At Memorial Healthcare System, we are dedicated to improving the health, well‑being, and quality of life of the people entrusted to our care. This unwavering commitment to our service vision makes the difference and is the foundation of The Memorial Experience. Deeper Caring. Smarter Healthcare. Talk to our patients and their families about “Deeper Caring,” and they'll tell you stories about miracle babies, lives saved through sheer determination, and the comforting kindness of others. About people who advocated for the family’s best interests and cared for them in body, mind, and spirit. For our employees, “Smarter Healthcare” means constantly improving how we deliver care. It could be a new technology, a streamlined process, or a cutting‑edge program leveraging our system strengths. But, no matter how you look at it, our service vision is integral to our culture today and what we strive to be tomorrow. We invite you to share in the Memorial Experience – where touching lives, lifting spirits, and healing the human body is our profession’s greatest privilege and reward. Be where you are valued. Memorial Healthcare System provides preference as part of our commitment to honoring the service and sacrifice of veterans in alignment with state regulations. Veteran’s Preference allows for the first choice in interviewing, hiring, retention, and promotion after deployment when all other applicant qualifications are equal. However, Veteran's Preference does not guarantee a job. Who is eligible for Veteran’s Preference? We are proud to offer preference to internal and external applicants who identify within these categories: veterans, disabled veterans, spouse of a disabled veteran, unremarried veteran widow/widower, certain family members, active reservists and members of the National Guard. What should I do if I am eligible for Veteran’s Preference? You must claim your Veteran’s Preference status on your application. If selected for a job, you must provide documentation regarding your status. How does Memorial verify that someone is eligible for Veteran’s Preference? We require specific documentation as determined by the basis for which someone claims preference. For example, the documentation for a disabled veteran is different from the documentation required for the spouse of a veteran killed in the line of duty. How often can an eligible person claim Veteran's Preference at Memorial? There is no limit to how often internal or external applicants can use preference when a job is posted externally on our career website or elsewhere. What if there are two equally qualified, preference‑eligible job applicants? In this case, the selection is based on the eligibility category in accordance with Florida law. First preference is given to: An honorably discharged veteran who has served on active duty and has a service‑connected, compensable disability. A spouse of a person who has a total, permanent, service‑connected disability and cannot qualify for employment. A spouse of a person missing in action, captured or forcibly detained or interned by a foreign government or power.

Legal and Regulatory Information

Florida Civil Rights Act Equal Employment Opportunity is the Law (EEO) Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA) E-Verify™ Participation Notice – English Right To Work Notice – English E-Verify™ Participation Notice – Spanish Right To Work Notice – Spanish Memorial Healthcare System is subject to the Florida Public Records Law. All information provided in connection with your application for employment will be a public record and subject to release upon request, unless considered exempt or confidential.