Senior Application Analyst, (Certified Epic Ambulatory Required)

Northwestern Medicine group; Chicago (IL); On-site; USD 64,000 - 97,000; Full time

Job summary

Northwestern Medicine seeks a Senior Application Analyst (Certified Epic Ambulatory Required) to support and maintain Epic applications across the NM IS environment. This full-time role offers 40 hours per week, with hourly compensation ranging from $46.82 to $70.23, reinforcing NM's commitment to stable, high-quality healthcare technology.

The position requires a Bachelor's degree (or equivalent) and at least five years of core-discipline experience.

Qualifications

• Bachelor's degree or equivalent years experience.
• 5+ years of experience in core discipline.

Responsibilities

• Support and maintain assigned Epic Ambulatory services and systems.
• Monitors, analyzes and plan upgrades.
• Monitors the production issue queue and resolves issues while maintaining SLA.
• Leads and executes project tasks as assigned.
• Adheres to QA standards and delivery methodologies.
• Incorporates end-user requests with software functionality.
• Analyzes and provides recommendations on application build and functionality.
• Creates and maintains technical documentation and architecture diagrams.

Education

Bachelor's degree or equivalent years experience

Job description

Senior Application Analyst, (Certified Epic Ambulatory Required)

• Full-time
• Hours Per Week / FTE: 40 hrs/wk - 1.0 FTE
• Salary Range Minimum : $46.82
• Salary Range Maximum: $70.23
• Compensation: USD 46.82 - USD 70.23 - hourly

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

TheSenior Application Analyst, reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care.

We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly.

Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by:

• Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies
• Implementing advanced technologies in clinical and administrative areas
• Furthering development of the end user support model to help enhance modern infrastructure

Responsibilities:

• Support and maintain assigned services and systems
• Monitors, analyzes and plan upgrades
• Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements.
• Leads and executes project tasks as assigned
• Adheres to and enhances quality assurance standards, systems development and delivery methodologies.
• Contributes to ongoing process to integrate end users requests with software functionality.
• Analyzes and provides recommendations relating to application build and functionality of systems to ensure reliability for current and / or future use.
• Demonstrates diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment.
• Participates in on call rotation
• Creates and maintains technical documentation and architecture diagrams

Required:

• Bachelor’s degree or equivalent years experience
• 5+ years of experience in core discipline

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events.

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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