Senior AP Operations Analyst — Process & Automation

Comcast; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

Comcast is seeking an Invoice Operations Analyst to support global invoice processing, ensure automated workflows function effectively, and maintain controls across business units. This role monitors workflow performance, resolves exceptions, and drives process improvements to enhance efficiency and accuracy.

You will lead the paperless initiative for utility suppliers, oversee Auto Pay reconciliation, and collaborate with internal teams and external suppliers to ensure compliance and timely

Qualifications

• In-depth analysis and reconciliation of accounts payable transactions.
• Generating reports related to accounts payable activities.
• Researching and resolving inquiries regarding account status.

Responsibilities

• Conducting in-depth analysis and reconciliation of accounts payable transactions to ensure accuracy and completeness
• Generating scheduled and ad-hoc reports related to accounts payable activities and participating in special projects
• Processing remittance information from payments received, including checks, drafts, and wire transfers
• Researching and resolving escalated inquiries regarding account status from both internal and external customers
• Identifying errors and omissions in transaction postings and taking corrective action to rectify any discrepancies
• Providing guidance and support to less experienced colleagues within the accounts payable domain
• Collaborating with cross-functional teams to improve accounts payable processes and systems
• Ensuring compliance with internal controls, policies, and regulatory requirements related to accounts payable
• Support offshore resources to ensure accurate and timely invoice entry across multiple Business Units.
• Monitor invoice workflow queues and resolve processing exceptions to maintain SLA adherence
• Manage utility invoice operations, including onboarding suppliers to automated processing methods and maintaining account accuracy
• Conduct daily review of incoming mail to identify opportunities to advance the paperless initiative
• Oversee reconciliation and performance monitoring of the Auto Pay process
• Review and drive process improvements for duplicate invoice detection and prevention
• Partner with internal stakeholders and suppliers to address issues and improve end-to-end invoice processing efficiency
• Generate and analyze reports to identify trends, risks, and opportunities for process improvement
• Partner with cross-functional teams to support enhancements and operational alignment
• Assist in the design, testing, and rollout of virtual card solutions, including vendor
• Identify process improvement opportunities driving the continuous improvement of our business systems to support initiatives.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Skills

Invoice Processing

Accounts Payable Process

Process Improvements

Education

Bachelor's Degree

Job description

Comcast is seeking an Invoice Operations Analyst to support global invoice processing, ensure automated workflows function effectively, and maintain controls across business units. This role monitors workflow performance, resolves exceptions, and drives process improvements to enhance efficiency and accuracy.

You will lead the paperless initiative for utility suppliers, oversee Auto Pay reconciliation, and collaborate with internal teams and external suppliers to ensure compliance and timely