Senior Anti-Fraud Project Manager

Infosys Consulting; Jacksonville (FL); Ibrido; USD 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Long-term/Short-term Disability

Health and Dependent Care Reimburse

Insurance (Accident, Critical Illness,

Hospital Indemnity, Legal

401(k) plan and contributions

Descrizione del lavoro

Infosys Consulting is seeking a Technical Project Manager for anti-fraud initiatives in a hybrid role, with key work in Jacksonville, FL, and the option to work from Irving, TX. You will lead end‑to‑end technology delivery across fraud programs, collaborating with cross‑functional teams and external vendors to achieve risk and business outcomes.

Ideal candidates have 8–12 years in financial services, strong Jira/program management experience, and PMP/CSM credentials.

Competenze

• 8–12 years of financial services experience in credit cards, commercial payments, or wealth management.
• Experience delivering technology solutions for anti‑fraud programs.
• Extensive experience with JIRA and program tracking methodologies.
• Project or program management experience, ideally within application support, software development, or large‑scale financial technology.
• Strong communication skills with the ability to understand technical concepts and discuss/guide discussions with technical and non‑technical partners.
• Professional credentials such as PMP or CSM preferred.

Mansioni

• Overseeing the Book of Work, aligning engineering outputs with risk and business goals, and managing cross‑functional delivery across ecosystems.
• Plan, execute, and deliver major technology development initiatives and multi‑project fraud programs concurrently.
• Partner across multiple scrum teams, internal business domains, operations, and external technology vendors or providers to remove blocking issues and anticipate bottlenecks
• Oversee JIRA quality (in partnership with Product Owners on tech side as well as business), ensure proper dates/JIRA hygiene is being followed.
• Define scope, set clear objectives, and develop granular project plans covering timelines, budgets, and resource allocation.
• Utilize technical judgment to understand system accountabilities, boundaries, and design approaches, collaborating with engineers to propose simplified solutions and make smart trade‑offs
• Identify, assess, and track project risks or system performance bottlenecks at multiple organizational levels using quantitative metric
• Drive the adoption of modern tracking and emerging AI automation tools to convert user stories into test cases or streamline requirements gathering
• Act as a primary liaison between technical teams and senior/executive leadership, articulating progress against goals, scorecards, and metrics
• Travel as needed based on project requirements

Conoscenze

Anti-fraud programs

JIRA tracking

PM/PMO

Stakeholder communication

PMP/CSM

FS domain: cards/payments

Strumenti

JIRA

Descrizione del lavoro

Title: Technical Project Manager Anti-Fraud| Hybrid | Jacksonville, FL

We are seeking a full‑time Senior Consultant to serve as a key partner between business and technology teams. The successful candidate will bring expertise in one or more anti‑fraud areas—Identity and Verification (ID&V), fraud detection, investigations, or case management—within credit cards, commercial payments, or wealth management. The candidate will lead end‑to‑end delivery of complex technology initiatives, software platforms, and AI‑driven solutions designed to detect, prevent, and mitigate financial fraud. The candidate will have strong leadership skills and the ability to drive change in regard to creating cleaner communication between technology and business partners.

Must‑Have Qualifications

• 8–12 years of financial services experience in credit cards, commercial payments, or wealth management
• Experience delivering technology solutions for anti‑fraud programs
• Extensive experience with JIRA and program tracking methodologies
• Project or program management experience, ideally within application support, software development, or large‑scale financial technology
• Strong communication skills with the ability to understand technical concepts and discuss/guide discussions with technical and non‑technical partners
• Professional credentials such as PMP or CSM preferred.

Responsibilities

• Overseeing the Book of Work, aligning engineering outputs with risk and business goals, and managing cross‑functional delivery across ecosystems.
• Plan, execute, and deliver major technology development initiatives and multi‑project fraud programs concurrently.
• Partner across multiple scrum teams, internal business domains, operations, and external technology vendors or providers to remove blocking issues and anticipate bottlenecks
• Oversee JIRA quality (in partnership with Product Owners on tech side as well as business), ensure proper dates/JIRA hygiene is being followed.
• Define scope, set clear objectives, and develop granular project plans covering timelines, budgets, and resource allocation.
• Utilize technical judgment to understand system accountabilities, boundaries, and design approaches, collaborating with engineers to propose simplified solutions and make smart trade‑offs
• Identify, assess, and track project risks or system performance bottlenecks at multiple organizational levels using quantitative metric
• Drive the adoption of modern tracking and emerging AI automation tools to convert user stories into test cases or streamline requirements gathering
• Act as a primary liaison between technical teams and senior/executive leadership, articulating progress against goals, scorecards, and metrics
• Travel as needed based on project requirements

Working Model:

The candidate is expected to work from an Infosys or client office three days per week.

Primary Location:

Irving, Texas or Jacksonville, Florida

Visit www.infosys.com/services/consulting for more information.

Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Along with competitive pay, as a full‑time Infosys employee you are also eligible for the following benefits:

• Long‑term/Short‑term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Infosys Consulting:

Infosys Consulting is a next‑generation consulting partner that bridges strategy and execution. With an AI‑first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale. Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C‑suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage.