Senior Analytics Manager

Goodwill Industries of Middle GA and the CSRA; Macon (GA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Major medical, dental and vision insurance

100% company-matched 401(k) plan

Paid personal time off

Disability and life insurance coverage

Job summary

Goodwill Industries of Middle GA and the CSRA is seeking a Senior Manager of Analytics in Macon, Georgia. This role involves managing the data needs for Goodwill, including data analysis, reporting, and making recommendations for improved business performance.

The ideal candidate will have at least 3 years of experience in business/data analysis, strong database management skills, and proficiency with Microsoft Excel and Google Analytics. Benefits include comprehensive insurance and a 401(k) plan.

Qualifications

• Minimum of 3 years of experience in business/data analysis.
• Experience in Admissions/Enrollment or Higher Education is valued.
• Deep experience with database management and MS Office.

Responsibilities

• Manage data needs of Goodwill Industries, including data analysis and reporting.
• Lead data collection design and define KPIs.
• Make recommendations to management based on data analysis.

Skills

Data analysis

Database management

Project management

Google Analytics

SQL

Microsoft Excel

Tools

Salesforce

Crystal Reports

SPSS

Job description

Job Description

Senior Manager of Analytics

Goodwill Industries of Middle Georgia, Inc. (GIMG) seeks a Senior Manager of Analytics to manage data needs of Goodwill Industries, including data analysis, extractions, reporting, tracking, and database management at a growing $45 million charity that operates the career college (www.helms.edu) and applied learning social enterprises (www.edgarshospitality.com). The incumbent will recommend appropriate data systems that lead to improved business performance and achievement of overall business goals.

• Structure, manage, and extract data from multiple applications. Organize data by applying statistical knowledge and data modeling to summarize data for Goodwill management use in decision making.
• Lead data collection design and define organizational and departmental KPIs. Work collaboratively with business partners to facilitate efficient data collection, maintenance, and reporting.
• Establish metrics to ensure processes capture required data and provide reporting at organizational, departmental, and project levels.
• Make recommendations to Goodwill management based on data analysis. Use descriptive analytics to interpret past data and find trends; use predictive analytics for detailed forecasts on business strategies.
• Manage, guide, and build day‑to‑day analytics processes including data identification & collection, analytics design, marketing mix model development, implementation & maintenance, interpretation of findings, and coordination with stakeholders.
• Lead data‑driven efforts to improve decision‑making and business strategy via advanced data analysis.
• Continuously broaden and strengthen knowledge of analytical methods, vendors, and tools.

Qualifications

• Minimum of 3 years of work experience in business/data analysis, information technology, or operations management.
• Admissions/Enrollment or Higher Ed experience highly valued.
• Deep experience with database management, strong MS Office skills.
• Experience in Google Analytics and related products; Crystal Reports preferred.
• Experience using Salesforce or a similar CRM tool preferred.
• Extensive experience querying and analyzing data using statistical software packages, Microsoft Office (Excel, SAS, SPSS, STATS, Access); Crystal Reports preferred.
• Experience with complex reporting and data modelling in Microsoft Excel.
• Experience with SQL and database access.
• Strong understanding of financial statements.
• Strong project management, written communication, interpersonal, and team skills are essential.
• A self‑starter mentality with critical thinking, intellectual curiosity, and creative problem‑solving skills.
• Demonstrated ability to collaborate in a highly matrixed environment, influence without authority, and serve as a strategic thought partner.
• Demonstrated ability to manage multiple responsibilities in a fast‑paced environment with little supervision.
• Excellent teamwork skills with a service‑oriented attitude.
• Self‑motivated to grow team and own skills.
• Initiative, inquisitive, curious, and creative thinker.
• Experience managing/supervising others.

Benefits

• Major medical, dental and vision insurance.
• 100% company‑matched 401(k) plan.
• Paid personal time off and paid holidays.
• Disability and life insurance coverage.

EEO Statement

Equal Employment Opportunity. Minority, Female, Disability, Veteran.