Senior Analyst, Visual Merchandising

The Home Depot; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

The Home Depot is seeking a Senior Analyst, Visual Merchandising to identify opportunities that boost sales and improve the customer experience across stores and online. You will build business cases, lead execution of multiple projects, and deliver insights to a broad audience.

You will partner with store leadership and central teams to translate data into actionable recommendations, manage timelines, and communicate progress while advocating for innovative shopper-centric solutions.

Qualifications

• Bachelor's degree or equivalent is required.
• 2 years of work experience in a related role or field.
• Strong data analysis and storytelling skills to influence stakeholders.

Responsibilities

• Develops project plans and leads cross-functional teams to execute initiatives.
• Measures and reports on in-store experience programs and generates customer insights.
• Imagines and advocates for new ways to improve the in-store experience.
• Communicates project progress and risks to store leadership and stakeholders.
• Defines needs and business requirements and recommends execution strategies.

Skills

Data analysis

Storytelling & communication

Cross-functional collaboration

Project management

Strategic thinking

Business insights

Stakeholder management

Problem solving

Adaptability

Education

Bachelor's degree or equivalent in related field

Tools

Microsoft Office Suite

PowerPoint

Job description

Position Purpose:

The Home Depot is investing in the customer experience inside our stores and is looking for top notch talent to drive innovation. The Sr. Analyst, Visual Merchandising will be primarily responsible for identifying opportunities to drive sales, formulating business cases in support of those ideas, and then leading the execution of resulting small-to-medium sized projects. They will also generate thoughtful insights and reporting for a broad variety of customer-focused innovations. The Senior Analyst, Visual Merchandising should be passionate about how our customers shop both in our stores and Online both now and in the future and willing to advocate for ideas that solve legacy and emerging customer pain points. They should be fluent in acquiring, analyzing, and interpreting data and have excellent storytelling & communication skills to reach a variety of audiences. They should have a demonstrated track record of thinking out of the box to imagine the future, this individual should also be able to get in the weeds and manage details of project execution. They should be a juggler, capable of managing multiple projects and competing priorities to drive excellence and timely completion.

Key Responsibilities:

• 35% Project Planning and Management: Develops project plans, then manages cross-functional work groups to execute project plan. Pro-actively identify obstacles to success and solutions to those obstacles with manager.
• 30% Measurement & Reporting: Measures and reports on in-store experience innovation programs and projects to multiple constituencies ranging from front-line store associates to executive leaders. Generates customer insights and recommendations.
• 15% New Content Ideation: Imagines and advocates for new ways to solve existing and new customer pain points and keep The Home Depot ahead of the curve in the in-store experience.
• 10% Communication and Training: Communicates with store associates and store management as well as Store Support Center-based management on project progress and risks.
• 10% Product Management: Defines, articulates and documents needs & objectives, scope and business requirements for projects. Thinks creatively to make recommendations regarding execution strategies.

Direct Manager/Direct Reports:

• This position reports to the Sr Mgr Visual Merch S&I.
• This position has 0 direct reports.

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Working knowledge of Microsoft Office Suite
• Working knowledge of presentation software (e.g., Microsoft PowerPoint)
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Ability to draw accurate conclusions from financial documentation
• Demonstrated project management skills
• Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skills

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 2

Competencies:

• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Being Resilient - Rebounding from setbacks and adversity when facing difficult situations
• Business Insights - Applying knowledge of business and the marketplace to advance the organization's goals
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Cultivates Innovation - Creating new and better ways for the organization to be successful
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
• Drives Results - Consistently achieving results, even under tough circumstances
• Manages Ambiguity - Operating effectively, even when things are not certain or the way forward is not clear
• Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals
• Resourcefulness - Securing and deploying resources effectively and efficiently
• Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels
• Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations
• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies
• Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications