Senior Analyst - Software Development Engineering

9025 CVS Shared Services Resources LLC; Indiana (PA); Hybrid; USD 65,000 - 130,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Senior Analyst - Software Development Engineering to join the Application Production Support team. You will investigate production incidents, perform root cause analysis, and implement fixes for enterprise applications built on Java, Angular, APIs, and cloud platforms.

Collaborate with engineers, product owners, QA, and stakeholders to improve stability and performance. The role emphasizes hands-on development, problem solving, and continuous improvement within a

Qualifications

• 5-8 years of experience in software development, application support, or production support environments.
• Strong hands-on experience with Java, Spring Boot, REST APIs, and microservices-based applications.
• Experience developing and supporting front-end applications using Angular, TypeScript, HTML, and CSS.
• Experience troubleshooting and supporting enterprise applications in cloud environments such as Azure, GCP, or AWS.
• Strong understanding of SQL and database technologies (Oracle, SQL Server, PostgreSQL, or similar).
• Experience analyzing application logs, monitoring dashboards, and system alerts to diagnose production issues.
• Familiarity with CI/CD pipelines, source control systems, and DevOps practices.
• Understanding of distributed systems, API integrations, and application performance troubleshooting.
• Experience working with incident management, problem management, and change management processes.
• Strong analytical, communication, and problem-solving skills.
• Ability to work effectively in a collaborative, fast-paced, and customer-focused environment.

Responsibilities

• Investigate and resolve production incidents and perform root-cause analysis.
• Provide production support and implement code fixes for enterprise applications.
• Collaborate with Lead Engineers, SDEs, Product Owners, QA, and stakeholders.
• Ensure reliability and performance of Java, Angular, APIs, and cloud-based systems.
• Contribute to system enhancements and continuous improvement initiatives.

Skills

Java

Spring Boot

REST APIs

Microservices

Angular

TypeScript

HTML

CSS

Cloud platforms

SQL

DevOps

CI/CD

Incident management

Agile

Analytics

Education

Bachelor’s degree in computer science, IT, engineering, or related field

Tools

Splunk

Dynatrace

AppDynamics

Grafana

Docker

Kubernetes

Job description

Position Summary

CVS Health's Adjudication & Client Experience Engineering organization is seeking a motivated and highly skilled Senior Analyst - Software Development Engineering to join our Application Production Support team. This role will support critical business applications by providing production support, troubleshooting technical issues, and contributing to ongoing application enhancements and stability improvements. As a Sr. Analyst, you will work closely with Lead Engineers, Software Development Engineers, Product Owners, QA teams, and business stakeholders to investigate and resolve production incidents, perform root cause analysis, and implement code fixes. You will be responsible for supporting enterprise applications built on Java, Angular, APIs, and Cloud platforms while ensuring the reliability and performance of systems that serve our PBM (Pharmacy Benefit Management) business. This role is ideal for a hands‑on engineer who enjoys solving production challenges, developing software solutions, and collaborating within a fast‑paced environment. The successful candidate will contribute to application support activities, system enhancements, and continuous improvement initiatives while growing their technical and business domain expertise.

Required Qualifications

• 5-8 years of experience in software development, application support, or production support environments.
• Strong hands‑on experience with Java, Spring Boot, REST APIs, and microservices‑based applications.
• Experience developing and supporting front‑end applications using Angular, TypeScript, HTML, and CSS.
• Experience troubleshooting and supporting enterprise applications in cloud environments such as Azure, GCP, or AWS.
• Strong understanding of SQL and database technologies (Oracle, SQL Server, PostgreSQL, or similar).
• Experience analyzing application logs, monitoring dashboards, and system alerts to diagnose production issues.
• Familiarity with CI/CD pipelines, source control systems, and DevOps practices.
• Understanding of distributed systems, API integrations, and application performance troubleshooting.
• Experience working with incident management, problem management, and change management processes.
• Strong analytical, communication, and problem‑solving skills.
• Ability to work effectively in a collaborative, fast‑paced, and customer‑focused environment.

Preferred Qualifications

• Experience supporting healthcare, pharmacy benefit management (PBM), or other highly regulated environments.
• Knowledge of EDI transactions, file transfer processes, and system integrations.
• Experience with monitoring and observability tools such as Splunk, Dynatrace, AppDynamics, Grafana, or similar platforms.
• Familiarity with containerization technologies such as Docker and Kubernetes.
• Experience working within Agile development teams.
• Knowledge of AI‑assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code, etc.) to improve development productivity and code quality.
• Understanding of security, compliance, and data privacy best practices.

Education

Bachelor’s degree in computer science, Information Technology, Engineering, or related field preferred. Equivalent combination of education, professional training, and relevant work experience will be considered.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $64,890.00 - $129,780.00 This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources

Application Deadline

We anticipate the application window for this opening will close on: 09/30/2026

EEO/Adjudication

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Company Culture

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self‑disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.