Senior Analyst, Software Development Engineer - IBM Sterling

CVS Health; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

CVS Health is seeking a Senior Analyst, Software Development Engineer to support the IBM Sterling product suite. This role involves maintaining systems, providing technical support to trading partners, and requires strong analytical skills. Ideal candidates will have experience with relevant technology and the ability to work independently, with possible after-hours support.

Benefits

Affordable medical plan options

401(k) plan with company contributions

Employee stock purchase plan

Wellness screenings and counseling programs

Flexible work schedules and paid time off

Qualifications

• 3 years relevant work experience required.
• Strong knowledge of IBM Sterling File Gateway suite.
• Experience with EDI transactions and communication protocols.

Responsibilities

• Maintain health of core IBM Sterling systems and provide production support.
• Onboard and troubleshoot trading partners to IBM Sterling.
• Configure and test communications including SFTP, HTTPS, and AS2.

Skills

Analytical skills

Problem-solving skills

Communication skills

Inter-personnel skills

Customer service

Education

BA/BS Degree in computer information systems

Tools

IBM Sterling File Gateway

SFTP

HTTPS

AS2

Job description

Senior Analyst, Software Development Engineer - IBM Sterling

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Senior Analyst, Software Development Engineer works within the CVS Health Retail EDI/B2B/MFT group and is responsible for maintaining the health of core IBM Sterling systems and related technologies, daily production support, and Help Desk activities. The Engineer will join a dynamic, experienced team and must be able to work independently with minimal supervision. The position does require after-hour support and weekend activities at times.

What you will do

• Work with the Lead Engineer on integration, development and administration of IBM Sterling Commerce product suite including: B2Bi/File Gateway, Secure Proxy, Sterling External Authentication Server, Control Center, and ITX/ITXA.
• Assist with all patching and upgrade activity and collaborate with the team on enhancements over the product lifecycle.
• Onboard and troubleshoot trading partners to IBM Sterling File Gateway
• Configure and test SFTP, HTTPS, and AS2 communications
• Work with CVS Firewall team on whitelisting requirements
• Provide technical support of critical production processing related to internal CVS Health business applications and the EDI Help Desk servicing the external vendor community of 7,000 trading partners.

Required Qualifications

• 3 years relevant work experience
• Strong working knowledge of all components of the IBM Sterling File Gateway Product Suite (SFG, B2Bi, ITX/ITXA, SEAS, SSP, ICC)
• Experience with core functionality of the IBM Sterling products such as partner onboarding, data routing, code lists, data routing, and business processes.
• Experience with Electronic Data Interchange (EDI) transactions and related mapping.
• Expertise onboarding and configuring current communication protocols including SFTP, HTTPS, and AS2
• Demonstrates strong analytical and problem-solving skills.
• Proven capability to learn, retain and apply new technical skillsets and applications.
• Strong ability to multitask and handle competing priorities at once.
• Good written and verbal communication skills.
• Strong inter-personnel skills with a focus on customer-service
• Ability to work well with others from various departments and values the perspective team members bring to a project.

Preferred Qualifications

• 5 years relevant work experience
• Experience with additional data transformation such as DSCSA EPCIS, XML and XSLT.
• Experience with Azure and Google Cloud Platform
• Experience with developing APIs between SFG/B2Bi and a range of custom and industry applications such as Khafka, GCP and others.

Education

• BA/BS Degree, preferably in computer information systems, or equivalent work experience.

Anticipated Weekly Hours

40

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Senior Analyst, Software Development Engineer works within the CVS Health Retail EDI/B2B/MFT group and is responsible for maintaining the health of core IBM Sterling systems and related technologies, daily production support, and Help Desk activities. The Engineer will join a dynamic, experienced team and must be able to work independently with minimal supervision. The position does require after-hour support and weekend activities at times.

What you will do

• Work with the Lead Engineer on integration, development and administration of IBM Sterling Commerce product suite including: B2Bi/File Gateway, Secure Proxy, Sterling External Authentication Server, Control Center, and ITX/ITXA.
• Assist with all patching and upgrade activity and collaborate with the team on enhancements over the product lifecycle.
• Onboard and troubleshoot trading partners to IBM Sterling File Gateway
• Configure and test SFTP, HTTPS, and AS2 communications
• Work with CVS Firewall team on whitelisting requirements
• Provide technical support of critical production processing related to internal CVS Health business applications and the EDI Help Desk servicing the external vendor community of 7,000 trading partners.

Required Qualifications

• 3 years relevant work experience
• Strong working knowledge of all components of the IBM Sterling File Gateway Product Suite (SFG, B2Bi, ITX/ITXA, SEAS, SSP, ICC)
• Experience with core functionality of the IBM Sterling products such as partner onboarding, data routing, code lists, data routing, and business processes.
• Experience with Electronic Data Interchange (EDI) transactions and related mapping.
• Expertise onboarding and configuring current communication protocols including SFTP, HTTPS, and AS2
• Demonstrates strong analytical and problem-solving skills.
• Proven capability to learn, retain and apply new technical skillsets and applications.
• Strong ability to multitask and handle competing priorities at once.
• Good written and verbal communication skills.
• Strong inter-personnel skills with a focus on customer-service
• Ability to work well with others from various departments and values the perspective team members bring to a project.

Preferred Qualifications

• 5 years relevant work experience
• Experience with additional data transformation such as DSCSA EPCIS, XML and XSLT.
• Experience with Azure and Google Cloud Platform
• Experience with developing APIs between SFG/B2Bi and a range of custom and industry applications such as Khafka, GCP and others.
• Java development skillsets

Education

• BA/BS Degree, preferably in computer information systems, or equivalent work experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$86,520.00 - $173,040.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/26/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About the company

At CVS Health, we share a clear purpose: helping people on their path to better health. Through our health services, plans and community pharmacists, we’re pioneering a bold new approach to total health. Making quality care more affordable, accessible, simple and seamless, to not only help people get well, but help them stay well in body, mind and spirit.

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