Senior Analyst, Services Strategy & Insights

Intuitive; Sunnyvale (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

A leading company is looking for a Senior Analyst, Services Strategy & Insights to support data-driven strategies within their Services business unit. The role involves analyzing business data, managing projects, and providing recommendations that influence corporate strategies. Candidates should have strong analytical and strategic thinking skills to communicate effectively with leadership and various business units.

Qualifications

• Experience in data analysis and strategic insights required.
• Ability to manage multiple projects and align with business partners.

Responsibilities

• Analyze complex business problems and trends for the Services team.
• Provide strategic recommendations aligned with corporate initiatives.
• Develop presentation materials for leadership.

Skills

Analytical skills

Project management

Strategic thinking

Communication skills

Job description

Job Description

Primary Function of Position:

The Senior Analyst, Services Strategy & Insights, is responsible for supporting data-driven and actionable insights related to the Services business unit. They will partner with leadership across the Services business to influence strategy and decision-making through well-formulated analysis.

Roles and Responsibilities

• Proactively analyze complex business problems, data, or trends for the US Services team, including groups supporting Field Services, Technical Support, Product Support, Customer Service, & Customer Success.
• Provide strategic, data-driven recommendations to support the broader Services team in alignment with corporate initiatives.
• Manage multiple projects simultaneously, prioritize effectively, and communicate/align with business partners.
• Develop presentation materials for the Services leadership team and support long-term strategic planning.
• Build reports to track strategic metrics, tactical efforts, finance initiatives, and core business KPIs.
• Collaborate across global functions, local operations, and various business units within and outside Services.