Senior Analyst, Sales Operations

Grafana Labs; United States; Remote; USD 90,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Analyst in Sales Operations to join their dynamic team. This role involves collaborating with various stakeholders to define growth strategies and enhance data-driven decision-making processes. You will be responsible for establishing standard reports, analyzing business performance, and identifying operational gaps. The ideal candidate will possess strong analytical and strategic thinking skills, along with a background in sales operations. If you thrive in fast-paced environments and are passionate about driving growth through data insights, this opportunity is perfect for you.

Benefits

Equity

Bonus

Health Insurance

Remote Work Options

Flexible Hours

Qualifications

• 7+ years in strategy and operations, consulting, or enterprise technology sales.
• Strong analytical skills and experience with sales methodologies.

Responsibilities

• Establish reports and tools to analyze business performance.
• Evaluate strategic opportunities and operational gaps.

Skills

Strategic Thinking

Analytical Skills

Communication Skills

Modeling Skills

Critical Thinking

Sales Methodologies (MEDDPICC, MEDDIC)

Ambiguity Management

Tools

Grafana

Tableau

Salesforce CPQ

Zuora

Marketo

Outreach

Clari

People.ai

SQL

Job description

Grafana’s GTM organization is looking for a Senior Analyst, Sales Operations. Reporting to our VP of Revenue Operations, you will work with a cross-functional team of stakeholders to define growth strategies, provide insights to business performance, and set the standard for data-driven decision making in GTM. To be successful, you will be able to operate in an unstructured, fast-paced environment as you help build the foundations for our future growth.

Key Responsibilities

• Establish standard reports and tools to analyze business performance, help set operational targets, and drive planning processes with the Go-To-Market Operations team.
• Evaluate changes to our GTM organization: roles, targets, capacity planning.
• Work with Global and Regional Sales and Services leaders to evaluate strategic opportunities and/or transformational initiatives; New market evaluation, M&A integration, vertical planning, pricing, etc.
• Become an expert in how our GTM data is captured, how it ties to underlying business processes, and how it impacts key metrics and reports.
• Identify operational gaps in our reporting capabilities and/or inefficiencies in the planning process. Work with Analytics and Business Systems teams to build scalable solutions.
• Help create the connective tissue across our internal stakeholders: Revenue Operations, Marketing, Finance, Data, and GTM leadership.

Qualifications

• 7 years of experience in strategy and operations, consulting, enterprise technology sales/strategy, or a similar role.
• Demonstrated track record of strategic thinking and analysis--seeing over the horizon to identify opportunities, envision models, and strategic paths to capture opportunities, as well as spot emerging risks.
• Strong modeling and analytical skills – comfort with complex segmentation analysis and workforce planning.
• Excellent communication skills with executive audiences - explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis.
• Experience in a Sales or GTM organization, and familiarity with common sales methodologies (MEDDPICC or MEDDIC) and models (rep productivity, rep capacity, campaign influence, and quota modeling).
• High comfort with ambiguity. You identify the right priorities and put in the hard work without need for external motivation.
• You think critically and creatively, continually reorienting to obstacles to define a better way to achieve our goals.

A plus if you have the following

• Previous experience in open source.
• Experience with Grafana, Tableau or other analysis/BI tools.
• Familiarity with Salesforce CPQ, Zuora, or other CPQ/Q2C/subscription management tools.
• Familiarity with marketing automation (Marketo) or sales productivity tools (Outreach, Clari, People.ai).
• Familiarity with SQL or similar database querying language (you won’t be deep in SQL, but helps to have heard of a LEFT JOIN).

What you’ll bring to the role

You are an entrepreneurial and industrious leader that thrives collaborating with teammates that challenge you to grow every day. Your background in Sales/GTM gives you the confidence to hit the ground running to quickly add value and rigor to Grafana’s field teams. You carefully balance the ability to put a hard technical problem under a microscope, without losing sight of the bigger picture required to effectively communicate with stakeholders. You prioritize those things that are important and urgent (instead of just doing more).

In the United States, the OTE compensation range for this role is $90,000 - $110,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.