Senior Analyst, Protective Services

DoorDash; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

DoorDash is seeking a Senior Intelligence Analyst to lead the analytical function of its Protective Intelligence program. You will conduct high‑complexity investigations into threats and insider risks, perform behavioral threat assessments, and produce intelligence for executive protection decisions across the business.

The role requires fluency with data schemas, collaboration with engineering, and the ability to translate findings into clear, concise reports for senior leadership.

Qualifications

• Experience leading high‑complexity investigations.
• Familiarity with behavioral threat assessment methods.
• Ability to read data schemas and interpret query outputs.

Responsibilities

• Lead complex investigations into threats, concerning behavior, and insider risks; manage the full investigative lifecycle from intake to disposition.
• Produce executive intelligence reports, travel risk assessments, and strategic global intelligence products.
• Collaborate with the engineering team to evaluate detection pipeline outputs and drive improvements to coverage and routing.
• Translate complex analytical findings into concise products suitable for CISO and Board-level audiences.

Skills

Investigations

Threat assessment

OSINT

Data interpretation

Tools

Snowflake

Case management

Job description

About the Team

DoorDash's Protective Services function operates at the intersection of executive protection, residential security, protective intelligence, threat management, and executive cybersecurity across a three-brand global enterprise covering DoorDash, Deliveroo, and Wolt. The Protective Intelligence function is the analytical engine of the program. It runs a real-time AI-enabled threat detection pipeline that surfaces threatening content across platform support channels, monitors open-source and social media environments for signals that never enter the platform, produces intelligence products that drive executive protection and travel security decisions, and builds the threat profiles that inform how the program allocates its resources. The work is technically enabled, analytically demanding, and operationally consequential.

About the Role

We are hiring a Senior Intelligence Analyst to lead the analytical function of DoorDash's Protective Intelligence program. This role combines high-complexity investigations with strategic intelligence production, providing the analysis that informs executive protection operations, travel security, physical security, and business risk decisions. You will lead complex investigations into threats and concerning behavior, conduct behavioral threat assessments using structured professional judgment methods, produce high-level intelligence products, and deliver intelligence that enables informed security decisions across the business.

What distinguishes this role from a traditional intelligence analyst position

The detection pipeline that feeds the Protective Intelligence function is built on Snowflake data infrastructure, integrated with an AI-based detection engine, and routed through a case management platform. The Senior Intelligence Analyst does not build or maintain that infrastructure. But they need to understand it well enough to evaluate what it is capturing, identify where it has gaps, and direct analytical work accordingly. You do not need to be a data engineer. You need to be able to read a data schema, understand what a query is returning, and have an informed conversation with the engineers who build the pipeline about whether the detection logic is catching what it should. That fluency is what allows the analytical function to drive the technical function, rather than the other way around.

You are excited about this opportunity because you will

• Lead complex investigations.
• Conduct high‑complexity investigations into threats, concerning behavior, and insider risks using OSINT, behavioral analysis, and structured case management methods. Own the full investigative lifecycle from intake through disposition, producing case packages that support law enforcement referral, platform action, and executive protection decisions.
• Exercise independent analytical judgment.
• Conduct behavioral threat assessments.
• Apply structured professional judgment methods, including WAVR-21 and other behavioral threat assessment frameworks, to evaluate individuals of concern, assess escalation pathways, identify protective factors, and support informed risk mitigation strategies.
• Evaluate and improve detection pipeline outputs.
• Work directly with the engineering team to evaluate what the detection pipeline is surfacing, identify gaps in coverage, and drive improvements to detection logic and case routing. You do not need to write production code, but you need to understand data schemas, read query outputs, and have an informed perspective on whether the system is doing what the program needs it to do. The analytical function should be driving the technical function, and that requires a senior analyst who understands both.
• Produce executive intelligence.
• Develop executive intelligence reports, travel risk assessments, event security briefings, geopolitical updates, and strategic global intelligence products that provide senior leadership with timely, actionable insights. Translate complex analytical findings into clear, concise products suitable for CISO and Board-level audiences.
• Support protective operations.
• Partner closely with Executive Pr