Senior Analyst, Product Insights

L Brands; Honolulu (HI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k with company match

Company equity plan

Generous PTO including sabbatical and

Parental leave of up to 16 weeks

Comprehensive health and wellness plan

Tuition reimbursement

Employee discounts (HelloFresh group)

Access to ERGs

Job summary

Factor_ Senior Analyst, Product Insights is seeking an experienced analytics professional to support strategic decision making through data analytics, visualizations, and dashboards. The role emphasizes reporting on key business initiatives and metrics, with a focus on data-driven storytelling and actionable insights.

Based in Chicago, IL, the position requires 3+ years in analytics, strong Excel/Sheets skills, and a collaborative approach across Menu Planning, Culinary, Procurement, and

Qualifications

• Undergraduate degree required in a business/quantitative field.
• 3+ years in analytics or insights roles.
• Ability to leverage data and visualizations to drive outcomes.
• Fluent with Google Sheets and/or Microsoft Excel; SQL/Tableau a plus.

Responsibilities

• Identify key themes from weekly rating submissions and present recommendations to cross-functional teams.
• Support business strategy with qualitative insights from comment analysis to drive action.
• Optimize and disseminate recurring reporting on performance of Factor_’s physical product offerings.
• Participate in bi‑monthly leadership meetings with insights and recommendations.
• Fulfill analytic requests from stakeholders with validated data and tailored deliverables.
• Develop understanding of Factor_’s data infrastructure to request data extraction for ad‑hoc analytics.

Skills

Data-driven

Detail-oriented

Critical thinker

Accountable

Collaborative

Excellent communicator

Self-starter

Education

Undergraduate degree in Business Administration, Economics, Finance, Mathematics, Statistics, or related field

Tools

SQL

Tableau

Excel

Job description

Factor_ Senior Analyst, Product Insights

Factor_ is looking for an experienced, talented, and highly motivated insights professional to support the strategy and analytic needs of our organization. Core responsibilities include recurring, responsive, and proactive data analytics to support strategic decision‑making, primarily through spreadsheets, visualizations, and dashboards, as well as reporting on key business initiatives and metrics.

Responsibilities

• Identify key themes from customers’ weekly ratings submissions and present recommendations to Menu Planning, Culinary, Procurement, and Operations teams.
• Support business strategy with qualitative data and insights from comment analysis to drive action and quantifiable outcomes.
• Optimize and disseminate recurring reporting on the performance of Factor_’s physical product offerings.
• Participate in recurring bi‑monthly meetings with leadership on physical product offerings through insights and business recommendations.
• Fulfill analytic and insights requests from multiple stakeholders in a timely and responsive manner, ensuring data validation, integrity, and tailored deliverables.
• Develop a working understanding of Factor_’s data infrastructure and systems to request necessary data extraction for ad‑hoc analytics and improve reporting.

Personality & Skills

• Data‑driven – organize, explore, and synthesize data into actionable insights via visualization and storytelling.
• Detail‑oriented – strong organizational skills with a methodical approach.
• Critical thinker – use logic to identify opportunities, evaluate alternatives, and present complex information.
• Accountable – meet deadlines and complete deliverables on time.
• Collaborative – work effectively across teams and functions.
• Excellent communicator – explain complex (even technical) information to diverse audiences.
• Self‑starter – operate independently with limited guidance, comfortable with ambiguity.

Minimum Qualifications

• Undergraduate degree in Business Administration, Economics, Finance, Mathematics, Statistics, or related field.
• 3+ years of relevant work experience in an analytics or insights function.
• Ability to leverage data and visualizations to drive business outcomes.
• Fluent in Google Suite (especially Sheets) and/or Microsoft Office (especially Excel).
• Basic to intermediate SQL proficiency and/or Tableau experience is a plus.
• Bonus: Experience in CPG, D2C, FoodTech, and/or Retail companies.

Location & Team Structure

Reports to the Manager, Product Insights within the Factor_ Product Strategy & Innovation team. Role based in Chicago, IL.

Benefits

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan.
• Generous PTO, including sabbatical and parental leave of up to 16 weeks.
• Comprehensive health and wellness benefits with no monthly cost for eligible employees.
• Tuition reimbursement for continuing education.
• Up to 75% discount on HelloFresh meal plans (including HelloFresh, Green Chef, EveryPlate, and Factor_).
• Access to 7 Employee Resource Groups (ERGs) – BIPOC, women, veterans, parents, LGBTQ+.
• Inclusive, collaborative, and dynamic work environment.

We are an equal‑opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law. We provide reasonable accommodations to candidates with disabilities.