Senior Analyst, Procurement Applications Americas

Hilton; Springfield (IL); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading hospitality company is seeking a Senior Analyst for Procurement Applications to support systems used across the Americas. You will lead deployment, training, and provide support for P2P applications, ensuring compliance and enhancing process usage. Ideal candidates should have at least three years of experience, be bilingual in English and Spanish, and possess knowledge of global financial systems. This role includes some travel.

Benefits

Go Hilton travel program

Employee stock purchase program

Paid parental leave

Mental health resources

Paid Time Off (PTO)

Qualifications

• 3+ years of professional work experience.
• Experience with global back office financial systems.
• Experience in deployment strategies and application support.

Responsibilities

• Lead deployment and support of BirchStreet and ReactorNet P2P applications.
• Provide Level 1 support to internal customers.
• Conduct user training and develop training material.

Skills

Bilingual in English and Spanish

Deployment strategies

Application support

Problem solving

Tools

BirchStreet P2P system

ReactorNet P2P system

Salesforce

Tableau

Power BI

Job description

This role is based at our corporate office in McLean, VA or Remote.

Join Hilton Supply Management (HSM), our in-house team supporting brands, owners, and operators with a $6B spend influence and a network of 2,000 suppliers. HSM drives value through sustainability, supplier diversity, and responsible sourcing. As a Senior Analyst, Procurement Applications, you'll support our BirchStreet and ReactorNet P2P systems. Reporting to the Director of Procurement Applications Americas, you'll contribute to system improvements, deployments, and compliance initiatives.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Lead and engage in the deployment, training and support of BirchStreet and ReactorNet P2P applications in the Americas
• Provide expertise to ensure processes are in place to identify requirements and handle content data as related to suppliers, classifications, taxonomy schema, business attributes, tax type identification and setup within the BirchStreet and ReactorNet P2P applications
• Lead provision of Level 1 support to internal customers in Caribbean and Latin America (CALA) region on Hilton's back-office system inclusive of problem detection, determination, troubleshooting, issue resolution, and escalation

How you will collaborate with others:

• Participate in the continued planning, improvement, and development of BirchStreet and ReactorNet P2P applications to enhance usage, cost-savings, spend compliance, data management, and integration
• Create, analyze, and summarize ad-hoc reports requested by users/leadership

What you will take ownership of:

• Implementation and support of the P2P system in the CALA, including training and issue resolution. Conduct system audits for compliance
• Conduct user training, develop training material and identify training needs.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Three (3) years of professional work experience
• Experience working with global back office financial systems such as Sun, Navision, M3 or similar
• Experience in deployment strategies, application support, and file exchange technologies
• Bilingual in English and Spanish
• Travel up to 25%

It would be useful if you have:

• Five (5) years of procurement or supply management experience
• Three (3) years of work experience in hospitality
• Experience using BirchStreet or ReactorNet P2P systems
• Experience managing projects and solving complex problems
• Experience with Salesforce, Tableau and Power BI

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.

Hilton is an Equal Opportunity Employer.