Senior Analyst - Procure to Pay, Global Purchasing

Sharkninja; Needham (MA); Hybrid; USD 100,000 - 123,000; Full time

Benefits offered by this job

Medical insurance

401(k) with matching

Employee stock purchase program

Generous paid time off

Product discounts

Job summary

SharkNinja, a global product design and technology company headquartered in Needham, MA, seeks a Senior Analyst for Global Purchasing to support Procure-to-Pay and SOX compliance. The role blends system administration, ticket management, and project work in a hybrid onsite role in Needham, MA.

You will partner with stakeholders across regions, drive process improvements, and contribute to country rollouts. The ideal candidate brings P2P experience, strong Excel skills, and a service mindset to

Qualifications

• Bachelor’s degree or equivalent experience.
• 2-5 years supporting or administrating procurementsystems; Coupa, Oracle, Ariba preferred.
• P2P process knowledge with ticket-based support experience; SOX/audit support preferred.
• Procurement processes, data governance, and system configuration experience.
• Knowledge of P2P best practices and standardized purchasing processes.
• Track record of collaboration with business partners and stakeholders.
• Strong Excel and analytical skills with attention to detail.

Responsibilities

• Serve as a Procure-to-Pay administrator and primary contact for system questions.
• Triage, process, and resolve P2P tickets following SOX and internal requirements.
• Extract and analyze data from P2P system to generate reports.
• Monitor help desk trends and identify process improvements.
• Perform routine system maintenance and user administration.
• Support onboarding, training materials, and SOPs, documentation.
• Assist with new modules and country rollouts; participate in UAT and go-live.

Skills

P2P knowledge

Excel

Data governance

System configuration

SOX/audit experience

Stakeholder management

Analytical thinking

Communication skills

Education

Bachelor’s degree or equivalent experience

Tools

Coupa

Oracle

Ariba

Zip

Oro

Job description

Senior Analyst - Procure to Pay, Global Purchasing

About Us

SharkNinjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

*This role is hybrid 3x week onsite in Needham, MA

The Senior Analyst, Global Purchasing, will serve as a key operational support resource for the Purchasing team and Procure-to-Pay platform. This role will act as a Procure-to-Pay administrator, responsible for day-to-day system support, ticket management, and business user assistance, while also contributing to projects related to SOX compliance, new module implementations, and country or regional rollouts. Additional support or project work for the broader global purchasing and procurement team may be required. The ideal candidate combines strong system knowledge with a service-oriented mindset and the ability to support both steady-state operations and project work. You are eager to bring experience and knowledge to improve a historical system, can direct your work and be a self-starter, jump into projects, and are an analytical problem solver.

Key Responsibilities

• Serve as aProcure-to-Pay administrator, providing day-to-day system supportto the businessand actas a primary point of contact for business users on Procure-to-Pay system related questions and issues
• Triage, process, and resolve Procure-to-Pay support ticketsin accordance withSOXand internal requirements, includingtroubleshoot issues related to requisitions, approvals, suppliers, invoicing, and payments.
• Extract and analyze data from Procure-to-Pay system to generate reports and insights for management.
• Monitor help desk trends and user activity toidentifyareas for process improvement,identifyrecurringissuesand recommend improvements. Improve support workflows and ticket efficiency
• Perform routine system maintenance, configuration updates, and user administration.Review Procure-to-Pay system release notes and implement new functionalityas needed
• Partner withbusinessstakeholders across departments andglobally, asneeded. Support user onboarding, training materials, and documentation.Maintain SOPs, process documentation, and support guides
• Provide guidance on Procure-to-Pay processes, policies, and best practices, with a focus on SOX compliance.Support SOX-related controls and documentation for Procure-to-Pay processes, such asassistingwith user access reviews, control testing, evidence gathering, and audits
• Participatein projects for new Procure-to-Pay modules and country rollouts.Support requirements gathering, UAT, data validation, and go-live.Assistwith configuration changes under senior guidance

Qualifications

• Bachelor’s degree or equivalent experience
• 2 - 5yearssupporting or administrating procurementsystems. Coupa, Oracle, Ariba, Zip, Oro, experiencepreferred.
• P2P process knowledgeand using a ticket-based system support experience. SOX or audit support experience preferred
• Provenexperiencein procurement processes, data governance, and system configuration (approval workflows, user roles, integrations).
• Knowledge of Procure-to-Pay best practices and standardized purchasing business processes.
• A track recordof working collaboratively and productively with business partners and cross-functional stakeholders.
• StrongExcel and analytical skills, and attention to detail foraccuratereporting, andtimelyissue resolution
• Excellent interpersonal and communication skills; ability to build relationships with stakeholders and vendors

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.

Pay Range

$100,400 - $122,800 USD

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. To gether, we won’t just launch products— we’ll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

*We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [e-mail]