Senior Analyst, Digital Asset Product Launch & Operations

Jobtailor; Massachusetts; On-site; USD 55,000 - 85,000; Full time

Job summary

Jobtailor is seeking a detail-oriented Operations Coordinator to support Product Launch and Digital Asset Operations. You will coordinate work across teams, maintain project and operational trackers, organize documentation, and follow up on key deliverables to keep programs on track.

You will support project plans, readiness checklists, action item trackers, meeting materials, and status updates; work closely with Product Launch and DA Ops leads to gather updates; and participate in process

Qualifications

• Bachelor’s degree or 5+ years of experience in related field.
• Foundational understanding of financial services or asset management.
• Interest in digital assets and blockchain products; direct digital assets experience preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Coordinate work for Product Launch and DA Ops functions.
• Maintain project and operational tracking, organize documentation, and follow up on deliverables.
• Support project plans, readiness checklists, action item trackers, and status updates.
• Collaborate with Product Launch leads, DA Ops leads, and partner teams to gather updates and ensure accuracy.
• Track timelines, milestones, dependencies, and readiness items for Product Launch.
• Support SLA tracking, training materials, service catalog updates, and procedures.
• Participate in process improvement to reduce administrative friction.

Skills

Organizational skills

Communication

Multi-tasking

Team collaboration

Documentation tracking

Attention to detail

Education

Bachelor’s degree

Tools

Microsoft Excel

PowerPoint

Word

Teams

SharePoint

Job description

Responsibilities

• Support both the Product Launch and Digital Asset Operations functions by helping coordinate work
• Maintain project and operational tracking, organize documentation, and follow up on key deliverables
• Support project plans, launch readiness checklists, action item trackers, meeting materials, status updates, issue logs, decision logs, process documentation, and operating playbooks
• Work closely with Product Launch leads, DA Ops leads, and partner teams to gather updates, identify open items, and ensure information is accurate, current, and accessible
• Help track timelines, milestones, dependencies, and readiness items on the Product Launch side
• Support SLA tracking, operational issue follow-up, training materials, service catalog updates, procedure documentation, and other repeatable operating routines on the DA Ops side
• Participate in process improvement efforts by helping identify opportunities to simplify tracking, improve documentation, or reduce recurring administrative friction.

Qualifications

• Bachelor’s degree or 5+ years of experience
• Foundational understanding of financial services, investment operations, fund operations, or asset management
• Interest in digital assets, cryptocurrencies, blockchain-enabled products, or emerging financial products; direct digital assets experience preferred
• Introductory experience in financial services, operations, project coordination, or a related business support role preferred
• Strong organizational skills and attention to detail, with the ability to maintain trackers, documentation, status updates, and follow-up items accurately
• Ability to support multiple priorities and deadlines in a structured, fast-paced environment
• Experience supporting project coordination, meeting management, action item tracking, documentation, or operational reporting
• Ability to follow established procedures, identify missing information, and elevate questions or issues appropriately
• Strong communication skills, including the ability to gather updates from stakeholders and clearly summarize information
• Proficiency with Microsoft Office tools, including Excel, PowerPoint, Word, Teams, and SharePoint; familiarity with project management or workflow tools is a plus
• Comfort working collaboratively across teams and building effective working relationships with internal partners
• Curiosity, adaptability, and willingness to learn new products, processes, and operating models as the digital asset business evolves.